Bilingual professional with proven ability to manage multiple priorities effectively while maintaining a positive attitude. Detail-oriented team player with strong organizational skills and a commitment to accuracy across various projects. Adaptable and proactive, with a strong work ethic and effective communication skills. Eager to support team objectives and contribute to organizational success.
Overview
26
26
years of professional experience
Work History
School Bus Driver
Northstar Bus Lines
Maple Grove, Minnesota
09.2023 - Current
Operated school buses safely in various weather conditions, ensuring punctuality on routes.
Conducted pre-trip inspections to guarantee vehicle readiness and safety prior to runs.
Adhered to local traffic laws while maintaining bus schedules and student safety.
Managed student behavior to ensure a respectful and safe environment during transportation.
Communicated transportation schedules clearly to students, parents, and school staff, enhancing coordination and awareness.
Reported maintenance issues promptly to enhance bus reliability and performance.
Collaborated with dispatchers to adjust routes for operational efficiency.
Monitored adherence to safety protocols while transporting students with special needs, prioritizing their safety and well-being.
Mental Health Practitioner
Pathways Counseling Center
Saint Paul, USA
06.2018 - Current
Enhance clients' well-being by providing comprehensive mental health assessments and developing individualized treatment plans.
Evaluate clients and implement comprehensive treatment plans to enhance mental health.
Perform client assessments and develop treatment plans.
Provide comprehensive case management services, create treatment plans, and connect clients and families to appropriate resources.
Monitored and documented clients' progress to evaluate treatment effectiveness.
Built strong rapport with clients, fostering trust and open communication to enhance session effectiveness.
Encourage clients to express feelings and discuss what happens in day-to-day life in order to help client develop insight into personal experiences and relationships.
Demonstrated sensitivity to cultural and linguistic needs of clients and families during therapy sessions.
Work collaboratively with medical, and other mental health professionals regarding client care.
Increased accessibility to services by offering flexible appointment hours and telehealth options.
Guided clients in achieving personal goals related to mental health, career development, and work-life balance through targeted coaching interventions.
Behavioral Interventionist & Truancy
Park Center HS & South Jr High
Brooklyn Park, USA
09.2016 - 06.2018
Improved behavioral outcomes by designing and implementing individualized intervention plans for students.
Enhanced student engagement with evidence-based strategies such as token economies and self-monitoring techniques.
Reduced classroom disruptions by providing proactive support to teachers in managing challenging behaviors.
Collaborated with multidisciplinary teams to develop comprehensive behavior support plans, resulting in improved student functioning.
Increased student success by conducting functional assessments to identify the underlying causes of problem behaviors.
Empowered families through ongoing communication and tailored guidance on effective behavioral interventions at home.
Promoted a positive learning environment by modeling appropriate social skills and fostering respectful interactions among students.
Developed strong rapport with students through active listening and empathetic understanding, fostering trust and open communication channels.
Partnered with parents to create consistent routines and expectations across home and school settings, reinforcing desired behaviors more effectively.
Implemented crisis intervention strategies to ensure client safety and support services.
Implemented crisis intervention techniques when necessary, prioritizing safety while de-escalating high-stress situations efficiently.
Serve diverse populations including adolescents, adults, couples, and families experiencing various mental health challenges.
Evaluate program effectiveness by tracking client progress over time using standardized assessment tools.
Maintain thorough documentation of client progress, functional assessments, treatment plans, and case notes in accordance with HIPAA regulations and professional standards.
Served as a resource for school personnel in addressing behavioral challenges, contributing to a supportive and collaborative educational community.
Collaborated with team members, school personnel and family members to develop individual plans of care for students.
Collaborated with team members, school personnel and family members to develop individual plans of care for students.
Mental Health Case Manager
Project for Pride in Living | Cabrini
Minneapolis, USA
10.2013 - 09.2016
Offered crisis counseling and intervention at school, home and in community to support student needs.
Created individualized intervention plans aligned with established guidelines to address specific student needs.
Developed and implemented behavior management plans to improve student behavior.
Implemented behavior modification techniques to improve student social and academic performance.
Improved behaviors through modeling, role-playing and other effective strategies.
Guided students in developing skills to navigate academic and social situations effectively.
Met with teachers to establish goals for students in the intervention program.
Collaborated with parents and guardians to address and resolve students' issues comprehensively.
Employment Counselor
Comunidades Latinos Unidos en Servicio
Minneapolis, USA
02.2000 - 10.2013
Facilitated workshops on financial literacy, tenant rights, and other topics relevant to successful independent living for clients transitioning into stable housing situations.
Advocated on behalf of clients during housing negotiations, securing favorable leases and rental agreements for long-term success.
Empowered clients to make informed decisions related to their housing needs by conducting comprehensive assessments and providing tailored guidance.
Assisted clients in developing budgeting skills and financial planning strategies necessary for maintaining stable housing situations long-term.
Monitored client progress through comprehensive case notes, using data to inform program evaluations and adapt services to meet client needs.
Developed effective time-management skills while juggling multiple caseloads concurrently without sacrificing quality of care provided.
Provided crisis intervention services as necessary to ensure client safety while addressing urgent issues related to shelter or transitional living arrangements.