Maria Abdul
Charlotte,NC
Summary
Friendly dental assistant with several years of success building strong relationships with patients and providing quality support during dental procedures. Knowledgeable and experienced in dental procedures. Works well with all personality types when interacting with patients and staff.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dental Assistant
Heartland Dental
Charlotte, NC
02.2024 - 09.2024
- Prepared rooms for procedures, checked patients' medical/dental history and vitals before procedures.
- Chairside assistance during dental procedures. such as Rct, Crown Preps, Extractions, Fillings, Invisalign and more.
- Fabricated temporary crowns or bridges, cord pack.
- Take X-rays, panoramic, intraoral pictures, iTero Scan.
- Sterilized instruments according to established guidelines and protocols.
- Instructed patients for post op instructions, also educated patients about oral health.
- Coronal Polishing to name a few.
Travel Dental Assistant
Stynt & Gotu Formely TempMee
03.2023 - Current
- Company Overview: Self contract, self employee for both companies Travel to dental practices as needed to fill the position for the day
- Chair side assist doctors for restoratives, crown preps, RCT, Implants, Impressions, braces, to name a few
- Take emergency patients
- Take FMXs, PAs
- Prophy- polishing, flossing adults & children
- Set up the rooms for each procedure, clean rooms
- Sterilize the instruments
- Take out trash, end of the shift
Dental Assistant
West Bridgewater
09.2023 - 10.2023
- Prepare rooms for each procedure
- Chair side doctor for all general procedures
- Sterilize all instruments
- Stock rooms
- Clean rooms & take out trash end of the day
- (Temporary job)
Dental Assistant
Admire Dental
Fall River, MA
03.2022 - 02.2023
- Set up trays/instruments for each patient procedures
- Chair side with doctors for all general procedures including endo, crowns
- Prophy- polishing & flossing adults/children
- Take FMX, PAs
- Sterilize instruments
- Clean suctions
- Stock the rooms
- Go through inventory end of each month
- Set up the rooms for the next day
- Take out trash
Patient Service Representative
Beth Israel Hospital
Boston, MA
01.2021 - 03.2022
- Assisted patients in the Gastroenterology and the Liver Center Triage.
- Create patients chart and collect demographic information.
- Schedule, reschedule and cancel appointments for in office, telehealth, procedures such as endoscopy, colonoscopy and breath testing.
- Sent emails/messages to Gastroenterology and the Liver Center Triage doctors and their administrators regarding patient's health concerns or lab results.
- Preauthorized patient prescriptions if there was a signature by the doctorfor a refill & authorized by patient insurance.
Customer Service Representative
Versant Health
Latham, NY
12.2018 - 01.2021
- Provided primary customer support to internal & external customers in fast-paced environments.
- Maintained customer satisfaction with forward thinking strategies
- Issued insurance authorizations to receive services
Handled claims inquiries from providers and members - Updated information on file, reviewed out of network claims for reimbursement to members.
- Processed customer claims for reimbursements
- Handled customer requests for I.D cards.
- Fulfilled rapid call volume by handling the appropriate number of calls coming into the call center.
Front desk/Dental Assistant
Orchard Family Dental
Springfield, MA
11.2015 - 11.2016
- Run patient's insurance to verify eligibility before their appointment
- Greeting patients
- Schedule/reschedule/cancel appointments
- Collect copays
- Calling patients to remind of their upcoming appointments
- Chair side assist with doctor for all general procedures
- Sterilize instruments
- Clean rooms
Education
High School Diploma -
Diman Regional Vocational Technical High School
Fall River, MA05.2009
Associate of Science - Register Nurse
Central Piedmont Community College
Charlotte, NCSkills
- Bilingual- English, Portuguese, Spanish
- Team player
- Fast Learner
- Dental Assistant RDA
- Radiology (XRAY)
- CPR
- Exceptional office skills, answering calls, emails word & excel
Certification
- Radiology
- CPR/BLS
- Osha
- CDA/RDA
Languages
English, Portuguese, Spanish
Languages
English
Full Professional
Portuguese
Professional
Spanish
Limited
References
References available upon request.
Timeline
Dental Assistant
Heartland Dental
02.2024 - 09.2024
Dental Assistant
West Bridgewater
09.2023 - 10.2023
Travel Dental Assistant
Stynt & Gotu Formely TempMee
03.2023 - Current
Dental Assistant
Admire Dental
03.2022 - 02.2023
Patient Service Representative
Beth Israel Hospital
01.2021 - 03.2022
Customer Service Representative
Versant Health
12.2018 - 01.2021
Front desk/Dental Assistant
Orchard Family Dental
11.2015 - 11.2016
- Radiology
- CPR/BLS
- Osha
- CDA/RDA
High School Diploma -
Diman Regional Vocational Technical High School
Associate of Science - Register Nurse
Central Piedmont Community College
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