Maria A Cantu
QA Lead
Wisconsin Rapids,WI
Summary
Meticulous and systematic Job Title bringing top-notch skills in inspection, testing and quality assurance. Proven skills in meeting demanding standards, maintaining safety and strengthening Type materials production. Skilled at creating detailed reports, maintaining records and working with management to resolve concerns.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Workman Container
Del Monte Foods
Plover, Wisconsin
06.2016 - 03.2022
- Examined Products for defects or issues, reported problems quickly and maintained high levels of accuracy.
- Checked color, shape, texture and grade of products and materials against established templates, charts and samples.
- Evaluated items to assign grades and marked quality level, rejection status or acceptance.
QA Lead
Birds Eye Foods
Waseca , Minnesota
04.2009 - 09.2013
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Wrote and implemented new rework procedures to standardize processes and streamline workflow.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Increased customer satisfaction through adherence to quality standards and customer requirements.
Assistant Manager
Wathaburger
Mission , Texas
10.2004 - 05.2007
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Strengthened operational efficiency to remain cost-effective while maintaining quality service.
Education
Preparatoria Escandon
Reynosa Mexico 08.1988 - 05.1991
Skills
Reporting and analysis
Excellent Communication
Self-Motivated
Multitasking Abilities
Active Listening
Teamwork and Collaboration
PPE Compliance
Bilingüe
Timeline
Workman Container
Del Monte Foods
06.2016 - 03.2022
QA Lead
Birds Eye Foods
04.2009 - 09.2013
Assistant Manager
Wathaburger
10.2004 - 05.2007
Preparatoria Escandon
08.1988 - 05.1991