Maria Acosta-Valdez
Goshen,IN
Summary
Versatile and dynamic, I excelled at The Wholesome Tortilla by streamlining operations and enhancing customer satisfaction through exceptional service and multitasking proficiency. Demonstrated adaptability and a commitment to excellence, I improved efficiency and fostered positive client relationships, showcasing my cash handling expertise and organizational abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Pool Cashier
Parks And Recreation Department
Goshen, IN
05.2024 - Current
- Reduced wait times at the cashier stand through effective multitasking during peak periods.
- Improved efficiency of inventory management through regular stock checks and timely replenishment orders.
- Coordinated with lifeguards and other staff members to ensure smooth operations within the facility.
- Facilitated communication between guests and different departments within the organization for seamless service provision.
- Contributed to a safe environment by monitoring guest behavior and reporting any concerns to management.
- Maintained updated knowledge of pricing, discounts, and pool policies to provide accurate information to guests.
- Ensured a clean and organized cashier area, contributing to a positive pool environment.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Learned duties for various positions and provided backup at key times.
- Streamlined check-in procedures for members and guests, enhancing their overall experience at the facility.
Work Assistant/Cook Helper/Cashier
The Wholesome Tortilla
Goshen, IN
04.2023 - 01.2024
- Supported executive staff with daily tasks, contributing to overall achievement of company goals.
- Provided backup coverage for reception desk as needed including handling general inquiries from both clients and employees.
- Developed positive client relationships through excellent communication and timely responses to inquiries.
- Organized events and meetings, managing logistics for seamless execution.
- Provided exceptional customer service, addressing concerns
- Maintained a high level of professionalism in all interactions both internally and externally representing the company positively.
- Assisted manager in all aspects of business operations.
- Assisted cook in preparation of food by cutting, chopping and marinating meats, vegetables and garnishes.
- Cleaned and washed all utensils, preparation equipment cutting boards and counters.
- Maintained high standards of sanitation throughout the kitchen area through proper cleaning practices and routine inspections.
- Prepared custom orders for customers with dietary restrictions or allergies, ensuring their meals were safe for consumption.
- Restocked kitchen supplies, rotated food and stamped time and date on food in coolers.
- Washed, peeled, cut and seeded fruits and vegetables to prepare for consumption.
- Communicated with customers by telephone or in person to take or enter orders or obtain information to assist in solving customer complaints.
- Unpacked and stored supplies in refrigerators, cupboards and storage areas to maintain proper inventory.
- Quickly adapted to new menu additions and changes in kitchen procedures, enhancing overall team performance and productivity.
- Boosted customer satisfaction by delivering prompt service and addressing special requests accurately.
- Stocked cabinets and serving areas with condiments and refilled condiment containers.
- Maintained open lines of communication with fellow staff members to rapidly address any issues or concerns that arose during service.
- Pierced, smelled and tasted food to check for doneness and quality.
- Supported menu development with innovative ideas based on current culinary trends while respecting budget constraints.
- Followed recipes and chef instructions to prepare food correctly.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Goshen High School
Goshen, IN05.2026
Skills
- Patience and Tolerance
- Multitasking proficiency
- Cash handling expertise
- Cash Register Maintenance
- Customer Service
- Customer Assistance
- Cleaning and sanitizing
- Organizational abilities
- Conflict Resolution
- Product restocking
- Honest and Dependable
- Adaptable and Flexible
Languages
Spanish
Native or Bilingual
Timeline
Pool Cashier
Parks And Recreation Department
05.2024 - Current
Work Assistant/Cook Helper/Cashier
The Wholesome Tortilla
04.2023 - 01.2024
High School Diploma -
Goshen High School