MARIA ADAME
Los Angeles,CA
Summary
Collaborative team player diligent about contributing to the company’s goals and success while maintaining a good and respectful work environment, despite contentious situations that may come with the nature of any job. 8+ years of Experience.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Cavity Sliders
03.2024 - Current
- Maintains high levels of accuracy in order processing & diligently verifies all information for major key distributor accounts.
- Attentive to all clientele & proactively addresses all issues for the best possible customer outcome.
- Cultivates technical product knowledge to spec out hardware for customer's applications & troubleshoot technical issues.
- Answers inbound calls & uploads project information into CRM system to maintain detailed contact logs & account records.
Inside Sales Representative
Sugatsune America
05.2022 - 03.2024
- Processed customer orders, quote requests, return authorizations.
- Answered a high volume of daily inbound calls to identify customer needs with Sugatsune hardware.
- Translated brochures alongside the marketing department to cater to Latin american clientele. (Spanish)
- Provided translation assistance for international accounts (Japanese)
- Supported sales team, and management with a variety of support duties.
Logistics Administrative Assistant (Spanish)
SEBA INTERNATIONAL
06.2021 - 03.2022
- Main record tracker for packing slips, custom's paperwork for client product deliveries.
- Arranged all client shipments upon arrival to LA port
- Maintained detailed administrative record of all outgoing orders.
Education
Bachelor of Arts - Applied Linguistics
University Of North Texas
Denton, TXHigh School Diploma -
Round Rock High School
Round Rock, TXSkills
- Polyglot - Spanish (Native) Japanese (Intermediate)
- MS Office
- Adaptive team player
- Proficient in generating quotes/sales orders/invoices/BOLs
- CRM software proficiency
Timeline
Customer Service Representative
Cavity Sliders
03.2024 - Current
Inside Sales Representative
Sugatsune America
05.2022 - 03.2024
Logistics Administrative Assistant (Spanish)
SEBA INTERNATIONAL
06.2021 - 03.2022
Bachelor of Arts - Applied Linguistics
University Of North Texas
High School Diploma -
Round Rock High School
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