Maria Ademoski
Chicago,IL
Summary
Recently relocated to Chicago and am eagerly seeking a full-time position where I can effectively utilize my skills to their fullest potential and grow within the company. Highly motivated Financial Coordinator with proven success at keeping accounts current, accurate for compliant financial recordkeeping and effectively communicating with various personalities. Smart, reliable and possessing extensive billing and fee calculation experience. I'm a Confident Financial coordinator, an educated and friendly professional known for having outstanding administrative skills. Talented financial leader well-versed in accounting principles and regulations. Motivated to keep company financial operations compliant, accurate, and cost-effective. Ready to bring 26+ years of experience and take on challenging new role.
Overview
28
28
years of professional experience
Work History
Financial Coordinator
Windy City Orthodontics
07.2023 - Current
- Responsible for scheduling appointments, handling customer inquiries, managing accounts receivables, and developing office policies for around .
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Explained insurance benefits, fees and procedures to patients.
- Contacted insurance carriers to discuss policies and individual patient benefits.
- Submitted claims to insurance companies on same day as patient treatment.
- Managed accounts payable and receivable functions, ensuring timely payments and accurate recordkeeping.
- Answered questions over phone and in-person regarding billing, scheduling and treatment.
- Maintained a high level of confidentiality when handling sensitive financial information and employee records.
- Increased departmental efficiency, implementing standardized procedures for all financial coordinator tasks.
- Oversaw invoicing processes, ensuring prompt billing of clients/vendors while minimizing errors in calculations or account entries.
- Streamlined month-end closing procedures, reducing time spent on reconciliations and adjustments.
- Improved financial reporting accuracy by streamlining data entry processes and implementing automated systems.
- Coordinated with external auditors during annual reviews, gathering necessary documentation and addressing inquiries promptly.
- Followed up with delinquent accounts to obtain funds and reduce aging balances.
- Accurately completed financial statement audits and thoroughly reviewed results.
- Prepared balance sheets, cash flow reports and income statements.
- Supervised accurate, efficient, and compliant completion of monthly financial reporting packages.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Monitored front areas so that questions could be promptly addressed.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Supported month-end closing procedures by reconciling accounts receivable ledgers and preparing aging reports for management review.
- Improved invoice accuracy by thoroughly reviewing billing data before issuing final statements.
- Expedited payment collection with timely submission of invoices and proactive communication with clients.
- Strengthened relationships with key clients by providing exceptional service in addressing inquiries regarding account balances or payment issues.
- Reduced outstanding debts through consistent follow-up on overdue invoices and negotiating payment plans.
- Increased efficiency by automating routine tasks, such as generating reports and sending reminders for overdue payments.
- Streamlined accounts receivable processes by implementing efficient tracking and reporting systems.
- Maintained accurate records of financial transactions, ensuring compliance with company policies and industry regulations.
- Supported financial planning efforts by providing accurate accounts receivable data for budgeting and forecasting purposes.
- Facilitated timely account updates by promptly processing adjustments for credits, discounts, and write-offs.
- Enhanced cash flow by diligently managing customer credit limits and payment terms.
- Collaborated with sales teams to address customer disputes, resulting in prompt resolution and maintained relationships.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Completed daily process adjustments to maintain accuracy.
- Verified discrepancies and resolved clients' billing issues
- Prepared bills receivable, invoices, and bank deposits.
- Reconciled daily AR ledger and verified proper posting.
- Processed incoming payments in accordance with established financial policies.
Office Manager
Dr. Rupal Patel
10.2015 - 07.2021
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Optimized office space utilization, leading to more efficient and productive work environment.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Implemented comprehensive training program for new hires, improving their integration into team and productivity.
- Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Established team priorities, maintained schedules and monitored performance.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
- Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
- Collaborated closely with the dentist while I created and customized treatment plans that best met individual patient needs while maximizing practice profitability.
- Maintained strict confidentiality of all patient records, ensuring compliance with HIPAA regulations and safeguarding sensitive personal information.
- Maintained a professional and welcoming atmosphere, fostering strong relationships with patients and encouraging referrals.
- Reduced wait times for patients through effective coordination of staff schedules and resource allocation.
- Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
- Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
- Reviewed flash reports, prepared bank deposits and posted daily revenues to stay on top of administrative demands.
- Enhanced patient satisfaction by streamlining appointment scheduling and managing insurance claims.
- Streamlined office operations by regularly evaluating workflows, identifying areas for improvement, and implementing necessary changes for increased productivity.
- Developed successful marketing strategies to attract new patients while retaining existing clientele base.
- Increased and stimulated new patient growth by supporting sales, marketing and promotional programs.
- Assisted in the recruitment, hiring, and training of high-quality dental staff to ensure exceptional patient care.
- Managed financial aspects including budgeting, forecasting, expense tracking, and profit analysis for overall fiscal responsibility.
- Coordinated continuing education opportunities for dental staff members to stay updated with industry advancements and maintain licensure requirements.
- Implemented strict infection control protocols to safeguard the health and safety of patients and employees alike.
- Oversaw facilities and equipment cleanliness and safety for optimal patient protections.
- Recruited, hired and developed office teams to offer best-in-class patient care.
- Oversaw inventory management, ensuring timely procurement of supplies while minimizing costs through strategic vendor negotiations.
- Managed all aspects of billing and insurance claims, ensuring accuracy and compliance with industry standards.
- Increased efficiency in billing processes, leading to quicker reimbursements and improved cash flow.
- Negotiated with suppliers to reduce costs of dental supplies, improving clinic's profitability.
- Maintained strict adherence to OSHA and CDC guidelines for infection control, ensuring safe environment for both patients and staff.
Dental Assistant/Receptionist
Dr. Gerald W. Malis DDS
09.1996 - 10.2015
- Created treatment plans, verified insurance, managed accounts, oversaw transition to paperless charting, and assisted in chair-side procedures.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, procedures, improving dentist efficiency and patient satisfaction.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Prepared patient x-rays and images for dentist review.
- Took dental images following strict patient protection rules, applying lead aprons.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
- Supported dental procedures, ensuring efficient operation and patient satisfaction.
- Implemented waste reduction initiatives in clinic, promoting environmental sustainability.
- Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments.
- Streamlined digital x-ray processing, reducing wait time for diagnosis and treatment planning.
- Assisted in emergency dental procedures, providing critical support in high-pressure situations.
- Maintained cleanliness and organization of dental office, creating welcoming atmosphere for patients.
- Prepared and sterilized instruments and materials for use by dentists.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
- Scheduled and confirmed patient appointments.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Staged tray for procedures by arranging dental instruments and equipment.
- Verified patient insurance eligibility and benefits.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Some College (No Degree) -
Harper College
Palatine, ILHigh School Diploma -
Rolling Meadows High School
Rolling Meadows, IL05.1998
Skills
Bookkeeping
Accounts Receivable
Data Entry
Accounts Payable
Benefits Explanation/knowledge
Appointment Scheduling
Payment Collection
Insurance documentation processing
Financial document review
Management accounting
Accounts receivable management
Account Reconciliation
Languages
Macedonian
Professional Working
Spanish
Limited Working
Timeline
Financial Coordinator
Windy City Orthodontics
07.2023 - Current
Office Manager
Dr. Rupal Patel
10.2015 - 07.2021
Dental Assistant/Receptionist
Dr. Gerald W. Malis DDS
09.1996 - 10.2015
Some College (No Degree) -
Harper College
High School Diploma -
Rolling Meadows High School
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