MARIA A. GARCIA
MIAMI,FL
Summary
Detail-oriented and highly organized Administrative Specialist with 15+ years of experience bringing expertise in managing real estate listings and sales, complex schedules and coordinating cross-functional teams. Seeking an opportunity to transition to a Marketing Coordinator role, to help develop and execute innovative marketing strategies and enhance brand presence.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sales Administrator
Lennar Homes
07.2019 - Current
- Provide support for a sales team of 45 aside from the VP of sales and 5 area sales managers as well as the welcome home centers.
- Handle customer relations issues, enabling quick resolution and client/ vendor satisfaction.
- Organize and track promotional events and interact with outside realtors and lenders to increase sales volume.
- Manage MLS to reflect all Lennar products which include up to 85 homesites
- Coordinate meetings for executives and coordinate availability of conference rooms for participants.
- Mentor new employees on proper administrative procedures, keeping operations consistent and efficient for maximum performance.
Property Management Assistant
Prestige One Realty
01.2018 - 07.2019
- Managed calendars and schedules for short term rental check ins and check outs for over 20 properties.
- Input all documents into the records management system. (Buildium)
- Introduced prospective tenants to types of units available and performed tours of the premises.
- Responded to tenant complaints and concerns. Produced monthly detailed reports for owners.
- Coordinate maintenance, cleaning, and all move ins.
- Performed accounts receivable duties, including invoicing, researching charge backs, discrepancies and reconciliations.
- Oversaw inventory activities, including materials monitoring, ordering and stocking supplies
- Staging and preparing homes for open house events.
Operations Manager
Elemental Direct
06.2009 - 04.2017
- Assisted the Vice President of Sales for Latin America in creating and becoming the office with the highest production volume for 5 years in a row.
- Oversaw and processed workflow of international shipments.
- Analyzed and delivered funds for high value material received.
- Created and maintained customer relationships.
- Marketing and schedule calls to generate local business.
- Trained and guided new staff.
- Managed monthly travel arrangements for sales team.
- Assisted with tracking employee progress for annual review.
- Tracked and reconciled expenses for the sales team as well as overall office expenses.
- Organized team building events and activities to keep office morale.
Sales Assistant
HOUSEHOLD FINANCE
01.2006 - 01.2009
- Aiding manager & account executives to help meet sales goals.
- Prepared and reviewed customer loan documents.
- Adhered to all closing guidelines for underwriting review.
- Effectively received and managed my cash account for all branch payments
Education
Associate of Arts - Business Administration
Miami Dade College
Miami, FLSkills
- Administrative support
- Leasing and sales
- Strong interpersonal skills
- Self-directed
- MLS Management
- Customer Service Results-oriented
- Fluent English and Spanish
- Loan origination understanding
Certification
- Licensed Real Estate Agent Certified
- Property Manager
Timeline
Sales Administrator
Lennar Homes
07.2019 - Current
Property Management Assistant
Prestige One Realty
01.2018 - 07.2019
Operations Manager
Elemental Direct
06.2009 - 04.2017
Sales Assistant
HOUSEHOLD FINANCE
01.2006 - 01.2009
Associate of Arts - Business Administration
Miami Dade College