Maria Aguayo-Veloz
Atwater,CA
Summary
Self-motivated pusher with several years of transportation management experience. Committed to accuracy in planning and managing fleet operations to boost business success. A results-oriented professional with advanced skills in communication and task prioritization. Demonstrated talents in route planning and logistics management. Offering these talents and a strong work ethic.
Overview
2
2
Languages
10
10
years of professional experience
Work History
Transportation Dispatcher
CF transportation Inc
Dos Palos, California
04.2025 - Current
- Managed daily dispatch operations for efficient transportation flow.
- Coordinated schedules and routes for multiple drivers simultaneously.
- Communicated with drivers to resolve issues and provide support.
- Developed relationships with clients to ensure service satisfaction.
- Monitored vehicle locations and status updates throughout the day.
- Checked paperwork prior to dispatching crew members to maintain accuracy.
- Coordinated schedules with drivers, customers and vendors to ensure timely deliveries.
- Communicated with third-party logistics providers regarding pick-up and delivery times and locations.
- Responded to customer messages in regards to delivery issues.
- Conducted interviews and evaluated candidates for cultural fit and skills.
- Trained hiring staff on best practices in interviewing and selection techniques.
Logistics Manager
Pattar Transport
Turlock, California
06.2019 - 12.2025
- Managed client accounts and maintained strong relationships with key stakeholders.
- Developed tailored solutions to meet client transportation needs effectively.
- Coordinated logistics and ensured timely delivery of services to clients.
- Trained junior staff on account management best practices and tools.
- Resolved client issues promptly to enhance customer satisfaction and retention.
- Provided timely customer service support to resolve any issues quickly and efficiently.
- Negotiated contracts with clients to ensure profitable outcomes for the company.
- Identified potential new customers through research of industry trends and competitive analysis.
- Coordinated transportation logistics for efficient delivery schedules and routes.
- Monitored driver performance and compliance with safety regulations.
- Maintained records of vehicle maintenance schedules to ensure proper upkeep of fleet vehicles.
- Created and enforced policies and procedures for entire logistics team.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Process payroll for employees using advanced payroll software systems.
- Managed full-cycle accounts payable processes for timely vendor payments.
- Ensured timely invoicing and payment processing for multiple accounts.
- Resolved discrepancies in account statements through detailed analysis.
- Managed accounts receivable and payables processes, including invoicing, payments, and collections.
- Conducted thorough inspections of commercial vehicles for safety compliance.
- Collaborated with drivers to explain safety requirements and inspection processes.
- Reviewed and analyzed inspection reports to ensure adherence to DOT regulations.
- Monitored changes in DOT regulations to update inspection procedures accordingly.
- Audited log books to determine if drivers had complied with Hours-of-Service rules and regulations.
- Investigated complaints from the public regarding violations of federal motor carrier safety regulations by operators of commercial vehicles.
Crew Member
McDonald’s
Atwater, California
02.2017 - 06.2019
- Prepared food items according to company standards and recipes.
- Maintained cleanliness and organization in the dining area and kitchen.
- Operated kitchen equipment safely and efficiently during peak hours.
- Processed payments accurately using cash register or POS systems.
- Managed cash register transactions efficiently and accurately.
Education
Atwater High School
Atwater, CaliforniaSkills
- Dispatch management
- Route optimization
- Driver communication
- Client relationship management
- Logistics coordination
- Customer service support
- Problem solving
- Attention to detail
- Effective communication
- Team collaboration
- Time management
- Trucking dispatching
- Customer relations
- Issue resolution
- Documentation management
- Record keeping
- Transportation regulations
- Staff training and development
- Oral and written communications
- Telephone etiquette
- Employee management
- Dispatch software
- Work order entry
- Tracking tasks
- Budgeting and financial skills
- Route planning expertise
- Route planning
- Driver scheduling proficiency
- Appointment scheduling
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Transportation Dispatcher
CF transportation Inc
04.2025 - Current
Logistics Manager
Pattar Transport
06.2019 - 12.2025
Crew Member
McDonald’s
02.2017 - 06.2019
Atwater High School