Summary
Work History
Education
Skills
Languages
Websites
Timeline
RegisteredNurse
Maria Agudelo

Maria Agudelo

Woodside,NY

Summary

Proven Host at Bill's Bar & Burger, adept in enhancing dining experiences with exceptional menu management and customer service skills. Excelled in accommodating guests with special needs and streamlining service operations, significantly boosting guest satisfaction. Skilled in team collaboration and fluent in multiple languages, ensuring seamless communication and operational efficiency.

Work History

Host

bill's bar & burguer
New York, Manhattan
12.2024 - 01.2025
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Greeted guests upon arrival and provided them with menus.
  • Inspected dining areas for any damages or defects.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Took reservations from patrons by phone or online.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Assigned patrons to suitable tables according to server rotation.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Informed patrons of establishment specials and promotions.
  • Collected reservation information and communicated updates to guests via mobile device or in-person.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.

Education

High School Diploma -

Uparsistem
Valledupar
11-2024

Skills

  • Telephone reception
  • Menu management
  • Table vacancy management
  • Detail-oriented
  • Online reservations
  • Menu design
  • Team collaboration
  • Takeout order processing
  • Hospitality and accommodation
  • Customer service
  • Multitasking proficiency
  • Foreign language skills

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Host

bill's bar & burguer
12.2024 - 01.2025

High School Diploma -

Uparsistem
Maria Agudelo