Maria Aguero
Laredo
Summary
Dedicated professional with strong customer service skills and proven problem resolution abilities. Committed to enhancing customer experiences and driving team collaboration for optimal operational efficiency.
Overview
18
18
years of professional experience
Work History
Restocker
Target
Valparaiso
10.2011 - 03.2012
- Stocked shelves with merchandise to maintain product availability.
- Assisted customers in locating products and answering inquiries.
- Collaborated with team members to ensure timely restocking efforts.
- Followed safety procedures while handling heavy items and equipment.
Secretary to the General Manager
Adan's Trucking
Chicago
06.2004 - 04.2009
- Managed daily office operations and maintained organized filing systems.
- Scheduled appointments and coordinated meetings for the General Manager.
- Maintained office supplies inventory and ordered necessary materials promptly.
- Greeted visitors in a professional manner and provided assistance as needed.
- Maintained confidential information regarding organizational activities or personnel matters concerning the office of the General Manager.
- Scheduled appointments for the General Manager with internal staff or external contacts.
Salesperson
M&r Jewelers
Chicago
08.1994 - 11.2001
- Assisted customers in selecting jewelry pieces based on preferences and occasions.
- Provided product knowledge to enhance customer shopping experience and satisfaction.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained organized displays to highlight featured jewelry collections effectively.
- Collaborated with team members to achieve store sales goals and targets.
- Responded to customer inquiries promptly, ensuring a positive shopping environment.
- Resolved customer complaints promptly and efficiently.
Education
High School Diploma -
Thomas Kelly High School
Chicago, IL05-1998
Skills
- Customer service
- Team collaboration
- Problem resolution
- Critical thinking
- Workplace cleanliness
- Conflict resolution
- Attention to detail
- Adaptability to change
- Organizational skills
- Stockroom maintenance
- Time management
Accomplishments
- Volunteer for Voz De Ninos for the past seven years we are the voice for children in foster care we are their court appointed special advocate.
Languages
English
Professional
Spanish
Professional
Timeline
Restocker
Target
10.2011 - 03.2012
Secretary to the General Manager
Adan's Trucking
06.2004 - 04.2009
Salesperson
M&r Jewelers
08.1994 - 11.2001
High School Diploma -
Thomas Kelly High School