Maria Aguilar
Summary
Hardworking Restaurant Professional experienced in relationship-building and time management within fast-paced environments. Delivered exceptional service by efficiently managing tables of all sizes and prioritizing customer needs. Focused on enhancing customer satisfaction and fostering long-term loyalty.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Server / Bartender
Alamo Alehouse Gourmet Burger bar
San Antonio
08.2017 - 04.2026
- Engaged customers with personalized recommendations and responses, contributing to increased sales.
- Delivered exceptional customer service in high-pressure dining environment, enhancing guest experience.
- Facilitated timely order collection to ensure efficient service and customer satisfaction.
- Ensured customer satisfaction through attentive service and prompt resolution of concerns.
- Ensured cleanliness of dining areas to enhance guest comfort and experience.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
Server
Emily Morgan Hotel
San Antonio
04.2017 - 08.2017
- Delivered exceptional customer service, enhancing guest satisfaction in fast-paced dining environment.
- Coordinated with kitchen staff to provide timely food delivery, improving overall dining experience.
- Ensured cleanliness and organization of dining areas to create welcoming atmosphere for guests.
Education
Robert. E Lee High School
San Antonio, TX 08.2012 - 01.2016
Skills
- Cash register experience
- Point of sale systems
- Customer service experience
- Upselling techniques
- Multitasking and organization
- Team member support
- Grooming standards
- Bilingual
- Good communication
- Adaptability
- Punctual
- Responsible
- Positive attitude
- Fast learner
- Problem solving
- Social media engagement
Hobbies and Interests
- Playing Sports
- Spend time with my daughter
Personal Information
29 Years Old
Timeline
Server / Bartender
Alamo Alehouse Gourmet Burger bar
08.2017 - 04.2026
Server
Emily Morgan Hotel
04.2017 - 08.2017
Robert. E Lee High School
08.2012 - 01.2016