Maria Aguilar
Houston,TX
Summary
Bilingual Assistant
Detail-oriented and knowledgeable skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Willingness to take on added responsibilities to grow and meet team goals.
Overview
11
11
years of professional experience
Work History
Chiropractic Assistant
Brando Chiropractic Clinic
Houston, TX
02.2021 - 02.2024
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Performed electric muscle stimulation, massage, and mechanical traction.
- Assisted chiropractors in performing therapeutic exercises, leading to faster recovery times for patients.
- Ensured accurate documentation of patient progress notes, aiding chiropractors in adjusting treatment plans as necessary.
- Enhanced patient comfort by providing personalized care and attentive assistance during chiropractic treatments.
Live-In Elderly Caregiver
Brooks Angels
Katy, TX
10.2017 - 01.2021
- Enhanced elderly residents quality of life by providing compassionate care and assistance with daily activities.
- Administered medications accurately according to prescribed schedules while carefully monitoring for potential side effects or interactions.
- Cleaned house, managed laundry, completed weekly grocery shopping and cook 3 meals daily.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting and giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Provided emotional support for family members during challenging periods such as end-of-life transitions or adjustments to new care settings.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Facilitated communication between clients, families, and medical professionals to ensure comprehensive care plans were implemented effectively.
Optometry Receptionist
Texas State Optical
Houston, TX
03.2013 - 10.2017
- Answered multi telephone calls to offer office information, answer questions, scheduling appointments, managing check-ins and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Assisted in resolving billing discrepancies promptly, liaising between patients, insurance companies, and optometrists to achieve timely resolution of issues raised by either party.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Collaborated with the optometry team, ensuring seamless coordination of daily tasks and responsibilities.
- Prepared and processed patient referrals and transfer requests.
- Assisted with medical coding and billing tasks.
- Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
- Ensured compliance with HIPAA regulations by securely handling confidential patient information throughout all tasks performed at the front desk.
Education
Registered Dental Assistant
Texas School of Business
Friendswood, TX03.2011
High School Diploma -
George I. Sanchez
Houston, TX05.2004
Skills
- Telephone Etiquette
- Interpretation and Translation Services
- Typing and Filing
- Insurance Verification
- Appointment Scheduling
- Billing and Payment Processing
- Front Desk Operations
- Patient Referral
- Medical Office Assistant
- Medical Terminology
- First Aid and CPR Certification
- Chiropractic Techniques Knowledge
- Massage Therapy
- Medical Histories and Vital Statistics
- Electric Muscle Stimulation
- Updating Medical Records
- Patient and Caregiver Education
- Range of Motion Exercises
- Caregiver and Family Support
- Companionship and Emotional Support
- Medication and Appointment Reminders
- Meal Planning and Preparation
- Household Chores
- Supporting Daily Living Needs
- Bedsore Prevention
- Heavy Lifting
- Patient Toileting
- Infection Control Procedures
- HIPAA Compliance
- Dementia and Alzheimer's Knowledge and Care
- Patient Data Processing
Timeline
Chiropractic Assistant
Brando Chiropractic Clinic
02.2021 - 02.2024
Live-In Elderly Caregiver
Brooks Angels
10.2017 - 01.2021
Optometry Receptionist
Texas State Optical
03.2013 - 10.2017
Registered Dental Assistant
Texas School of Business
High School Diploma -
George I. Sanchez
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