Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Maria Albanis

Hobe Sound,FL

Summary

Utilizing and improving upon the skills I have acquired and expanding the knowledge I have gained.

Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture. Provide oversight to the operations and fiscal health for large office. Administer policies and procedures and ensure that all office activities comply with company standards.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Director

BAYADA HOME HEALTH CARE
04.2017 - Current
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
  • Optimized staff performance by designing comprehensive training programs tailored to individual needs.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
  • Increased company revenue by streamlining processes and implementing cost-saving measures.
  • Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
  • Navigated company through periods of significant change, maintaining focus on long-term strategic goals.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.

ASSOCIATE DIRECTOR

BAYADA HOME HEALTH CARE
04.2016 - Current


  • Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
  • Assisted senior leadership in managing all aspects of operations.

TEAM LEADER

BAYADA HOME HEALTH CARE
11.2011 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.

TAX ELIMINATOR

NATION WIDE DEBT SERVICES
05.2011 - 08.2011
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

WAITRESS/HOSTESS/BARTENDER

SEASONS CATERING
05.2006 - 05.2011
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.

Sales Associate

Charlotte Russe
09.2004 - 02.2007
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

CASHIER

CVS Pharmacy
10.2002 - 08.2004
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

Associates Degree - Liberal Arts

Bergen Community College
Paramus, NJ
01.2009

Bachelors Degree - Psychology

Ramapo College of New Jersey
Mahwah, NJ
01.2011

Skills

  • Hands-on dealing and interacting with people
  • Responsible and reliable
  • Passionate in working to help and understand others
  • Relationship building
  • Strategic planning
  • Verbal and written communication
  • Decision-making
  • People management
  • Operations management
  • Team management
  • Project management
  • Strategies and goals
  • Employee development
  • Goal setting
  • Budget management
  • Change management
  • Issues resolution

Certification

CPR certified


Interests

  • Growing herbs, vegetables, or fruits in home gardens
  • I enjoy cooking for friends and family gatherings

Learning new cooking techniques and expanding my culinary skills

  • Cooking
  • athletics
  • healthy living
  • martial arts
  • Camping
  • I participate in low-impact exercises to strengthen core muscles
  • Team Sports
  • Martial Arts
  • Playing Sports
  • Gardening
  • Hiking
  • Outdoor Recreation
  • Horseback Riding
  • Road Trips

Timeline

Director

BAYADA HOME HEALTH CARE
04.2017 - Current

ASSOCIATE DIRECTOR

BAYADA HOME HEALTH CARE
04.2016 - Current

TEAM LEADER

BAYADA HOME HEALTH CARE
11.2011 - Current

TAX ELIMINATOR

NATION WIDE DEBT SERVICES
05.2011 - 08.2011

WAITRESS/HOSTESS/BARTENDER

SEASONS CATERING
05.2006 - 05.2011

Sales Associate

Charlotte Russe
09.2004 - 02.2007

CASHIER

CVS Pharmacy
10.2002 - 08.2004

Bachelors Degree - Psychology

Ramapo College of New Jersey

Associates Degree - Liberal Arts

Bergen Community College

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Maria Albanis