MARIA ALEJANDRA BARBOSA P.
Renton
Summary
Dynamic Estimator and Office Manager with proven expertise at MasterFixs Collision Repair, excelling in collision damage estimating and workflow management. Adept at negotiating OEM and aftermarket parts procurement while delivering exceptional customer service. Bilingual in English and Spanish, I thrive in high-pressure environments, ensuring accurate estimates and seamless operations.
Overview
2
2
years of professional experience
Work History
Estimator • Parts Coordinator • Office Manager
MasterFixs Collision Repair
Kent
01.2025 - Current
- Prepared accurate estimates using Web-Est for clients, insurance partners, and rental agencies.
- Collaborated with technicians to assess repair needs and timelines.
- Utilized estimating software to generate detailed cost proposals.
- Led parts procurement including OEM and aftermarket sourcing, vendor negotiation, and delivery tracking.
- Identified cost-inefficient parts while adhering to OEM repair standards.
- Coordinated workflow and repair planning with the shop general manager and the technician's manager.
- Explained repair plans to customers and supported claim documentation.
- Managed social media presence, tax paperwork coordination, and vendor accounts.
- Executed multitasking across estimating, parts management, administration, and customer service in high-volume settings.
- Evaluated vehicle damage to provide accurate repair estimates.
Office Manager • Workflow Coordinator • General Manager (Seasonal Periods)
Auto Perfect
Kent
01.2024 - 12.2024
- Managed workflow between technicians, customers, insurance partners, and rental agencies.
- Assisted with estimate creation, repair plan explanation, and repair documentation.
- Coordinated OEM and aftermarket parts procurement and vendor communication.
- Handled scheduling, job files, invoicing, and administrative processes.
- Acted as full-time General Manager during several periods, overseeing shop operations and workflow resolution.
Estimator • Office Assistant • Parts Coordinator
Henrys' Auto Collision Center and Services, LLC
Federal Way
06.2023 - 11.2023
- Prepared estimates for Hertz and UnHaul using CCC ONE and Mitchell.
- Performed comprehensive OEM and aftermarket parts procurement, vendor follow-ups, tracking, and returns.
- Managed supplements, updated estimates, and reviewed repair changes.
- Maintained structured documentation systems for efficient workflow access.
Education
Professional Diploma -
Photography & Videography
ColombiaSkills
- Collision Damage Estimating
- CCC ONE
- Mitchell
- Web-Est
- Insurance Claims Handling
- Customer Service & Sales
- Supplemental Processing
- OEM & Aftermarket Parts Procurement
- Blueprinting & Repair Planning
- Workflow Management
- Office Management
- Bilingual (English - Spanish)
Bilingual
English - Spanish
Additional Information - Availability
Full-time availability starting 01/01/26.
Timeline
Estimator • Parts Coordinator • Office Manager
MasterFixs Collision Repair
01.2025 - Current
Office Manager • Workflow Coordinator • General Manager (Seasonal Periods)
Auto Perfect
01.2024 - 12.2024
Estimator • Office Assistant • Parts Coordinator
Henrys' Auto Collision Center and Services, LLC
06.2023 - 11.2023
Professional Diploma -
Photography & Videography