Venipuncture knowledge (supervised training), Capillary puncture fundamentals, Infection control & OSHA compliance, Specimen labeling and handling, Order of draw knowledge, Patient identification protocols, HIPAA compliance awareness, Basic medical terminology, Bilingual: Intermediate English & fluent Spanish, Strong emotional intelligence, Compassionate patient interaction, Clear and professional communication, Attention to detail, Calm under pressure, Adaptable and quick learner, Strong work ethic and reliability