Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Maria Aleman

Indianapolis,IN

Summary

Detail oriented Merchandising Lead talented in procuring goods and driving business success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. High interpersonal skills and well-versed in identifying employee needs to help achieve company goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Merchandising Team Lead

Sams Club
01.2021 - Current
  • Increased sales by developing visually appealing merchandise displays and layouts.
  • Managed inventory for optimal product availability and turnover rates.
  • Reduced stock handling costs through efficient organization and tracking processes.
  • Led cross-functional teams in executing promotional events, resulting in increased customer engagement.
  • Provided training to new team members on merchandising best practices, enhancing overall team performance.
  • Collaborated with vendors to ensure timely delivery of products, maintaining stock levels for high-demand items.
  • Improved store appearance with effective merchandising strategies, driving customer satisfaction and repeat business.
  • Implemented planograms to create consistent visual presentations across multiple store locations.
  • Optimized space allocation by conducting regular store walkthroughs and updating floor plans as needed.
  • Ensured compliance with company guidelines for pricing, signage, and safety standards in all merchandising activities.
  • Spearheaded seasonal changes in product offerings, keeping the sales floor fresh and relevant throughout the year.
  • Streamlined communications between merchandising team members, resulting in improved collaboration and efficiency during projects.
  • Evaluated team performance and provided constructive feedback, promoting a culture of continuous improvement in retail merchandising.

Retail Sales Associate

Bath & Body Works
11.2019 - 01.2021
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Provided constructive feedback while fostering collaboration among colleagues towards shared objectives.


Assistant Store Manager

Starbucks Corporation
01.2018 - 12.2018
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
  • Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Shift Supervisor

Starbucks
02.2014 - 09.2018
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.
  • Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
  • Trained new employees and delegated daily tasks and responsibilities.

Education

High School Diploma -

Broad Ripple Mgnt High School For Prfm Arts
Indianapolis, IN
05.2016

Skills

  • Problem Solving
  • Team Leadership
  • Strategic Planning
  • Staff Training
  • Stock Management
  • Adaptability

Certification

  • Forklift License - 2022
  • Food Safety Certification, Starbucks, Sams Club - present

Languages

Spanish
Native or Bilingual

Timeline

Merchandising Team Lead

Sams Club
01.2021 - Current

Retail Sales Associate

Bath & Body Works
11.2019 - 01.2021

Assistant Store Manager

Starbucks Corporation
01.2018 - 12.2018

Shift Supervisor

Starbucks
02.2014 - 09.2018

High School Diploma -

Broad Ripple Mgnt High School For Prfm Arts

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Maria Aleman