Maria Aleman
Indianapolis,IN
Summary
Detail oriented Merchandising Lead talented in procuring goods and driving business success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. High interpersonal skills and well-versed in identifying employee needs to help achieve company goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Merchandising Team Lead
Sams Club
1101 Windhorst Way, Greenwood, IN 46143
01.2021 - Current
- Increased sales by developing visually appealing merchandise displays and layouts.
- Managed inventory for optimal product availability and turnover rates.
- Reduced stock handling costs through efficient organization and tracking processes.
- Led cross-functional teams in executing promotional events, resulting in increased customer engagement.
- Provided training to new team members on merchandising best practices, enhancing overall team performance.
- Collaborated with vendors to ensure timely delivery of products, maintaining stock levels for high-demand items.
- Improved store appearance with effective merchandising strategies, driving customer satisfaction and repeat business.
- Implemented planograms to create consistent visual presentations across multiple store locations.
- Optimized space allocation by conducting regular store walkthroughs and updating floor plans as needed.
- Ensured compliance with company guidelines for pricing, signage, and safety standards in all merchandising activities.
- Spearheaded seasonal changes in product offerings, keeping the sales floor fresh and relevant throughout the year.
- Streamlined communications between merchandising team members, resulting in improved collaboration and efficiency during projects.
- Evaluated team performance and provided constructive feedback, promoting a culture of continuous improvement in retail merchandising.
Retail Sales Associate
Bath & Body Works
Greenwood, IN
11.2019 - 01.2021
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Provided constructive feedback while fostering collaboration among colleagues towards shared objectives.
Assistant Store Manager
Starbucks Corporation
Indianapolis, IN
01.2018 - 12.2018
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
- Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Shift Supervisor
Starbucks
Indianapolis, IN
02.2014 - 09.2018
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Trained new employees and delegated daily tasks and responsibilities.
Education
High School Diploma -
Broad Ripple Mgnt High School For Prfm Arts
Indianapolis, IN05.2016
Skills
- Problem Solving
- Team Leadership
- Strategic Planning
- Staff Training
- Stock Management
- Adaptability
Certification
- Forklift License - 2022
- Food Safety Certification, Starbucks, Sams Club - present
Languages
Spanish
Native or Bilingual
Timeline
Merchandising Team Lead
Sams Club
01.2021 - Current
Retail Sales Associate
Bath & Body Works
11.2019 - 01.2021
Assistant Store Manager
Starbucks Corporation
01.2018 - 12.2018
Shift Supervisor
Starbucks
02.2014 - 09.2018
High School Diploma -
Broad Ripple Mgnt High School For Prfm Arts