MARIA ALERS
Hartford,CT
Summary
Senior underwriting assistant with 28 years of insurance experience focused on workers compensation. Expertise in risk assessment data analysis and regulatory compliance. Deliver timely, accurate underwriting support and contribute to improved team performance and client satisfaction.
Overview
7
7
years of professional experience
Work History
WORKERS COMP – SENIOR UNDERWRITING ASSISTANT
PARAGON INSURANCE HOLDING
06.2019 - 09.2026
- Triaging submissions, loss runs, experience modification worksheet and supplemental application to ensure submission meets underwriting requirements/guidelines.
- Reviewed underwriting assistant workflow and procedures, then recommended process changes to management to improve productivity.
- Collaborated with underwriters to evaluate policy risks and coverage options.
- Conducted regular audits of documentation to ensure compliance with regulations.
- Improved submission clearance flow by prioritizing tasks and routing rating work in timely manner.
- Reviewed rates for new and renewal submissions to calculate correct premium.
- Gained appreciation from underwriting team for consistently high-quality performance.
- Evaluated submissions, supplemental applications, ACORD forms, and 5 years current loss runs to verify complete information before underwriting decisions.
- Reduced incomplete risk reviews, supporting book of business growth through better underwriter retention capacity.
- Tracked expiring policies to keep renewal solicitations within 60-90 day timeframe.
- Issued renewal policies without delays.
- Executed name clearance procedures and managed binder policies, endorsements, and audits promptly.
- Ordered loss control and survey reports for policies above $100,000 annual premium.
- Applied knowledge of multi-location workers compensation state rules and guidelines.
- Researched NCCI and independent bureaus, including CA, DE, MI, MN, NJ, NY, PA, and WI, for workers compensation manuals and state rules.
- Checked bureau guidance for workplace safety, contractor, and drug-free workplace credit or debit availability by state.
- Worked with brokers and underwriters to resolve missing documentation issues.
- Followed rating procedures, rating plans, and workflow systems to support accurate decisions and faster endorsement issuance.
- Earned praise for problem solving and detail-focused support as main contact for issue resolution.
- Processed quotes, binders, certificates, endorsements, and cancellations in timely manner.
- Calculated additional or return premium on endorsements with strong accuracy.
- Prepared and maintained miscellaneous monthly reports to follow up on quotes, binders, and renewals.
- Reviewed rates to determine correct premium for cancellations using short-term pro-rata and flat procedures.
- Extracted policy details and general loss report data to verify coverage, perils, and retention accuracy.
- Reconciled internal and external accounting differences through monthly audits to support accurate premium coding and timely reporting.
- Worked directly with clients to resolve discrepancies and request missing documentation.
- Managed multiple projects at once while maintaining quality and meeting company objectives.
- Processed quotes, binders, certificates, and endorsements in timely manner.
- Completed premium adjustment audits by analyzing risk, calculating final premium, and issuing billing updates.
Education
BACHELOR OF SCIENCE - Business Administration
BAYPATH UNIVERSITY
Longmeadow, MA06-2019
CERTIFICATE OF ADVANCE PARALEGAL - (American Bar Association - Approved)
BAYPATH UNIVERSITY
Longmeadow, MA06-2019
ASSOCIATES OF SCIENCE - Business Management
CAPITAL COMMUNITY COLLEGE
Hartford, CT06-2014
Skills
- Knowledge of Workers Compensation rating bureaus; independent and dependent
- Workers compensation regulations
- Mod analysis
- Underwriting analysis
- Risk evaluation
- Loss run analysis
- Premium determination
- Policy processing
- Risk assessment
- Underwriting guidelines
- Compliance auditing
- Mod analysis
- Data analysis
- Strong analytical skills
- Complex problem solving
- Project management
- Client relationship management
- Client interaction
- Cross-functional collaboration
- Detail oriented skills
- Industry knowledge
- Compliance auditing
Personal Information
Title: Senior Underwriting Assistant
Timeline
WORKERS COMP – SENIOR UNDERWRITING ASSISTANT
PARAGON INSURANCE HOLDING
06.2019 - 09.2026
BACHELOR OF SCIENCE - Business Administration
BAYPATH UNIVERSITY
CERTIFICATE OF ADVANCE PARALEGAL - (American Bar Association - Approved)
BAYPATH UNIVERSITY
ASSOCIATES OF SCIENCE - Business Management
CAPITAL COMMUNITY COLLEGE