Maria Ali
Richmond,CA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and achieve customer satisfaction. Pursues every opportunity to support team members and proactively address issues.
Overview
1
1
year of professional experience
Work History
Barista
Starbucks
07.2022 - 08.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Teacher's Assistant Volunteer
Wilson Elementary School
09.2022 - 05.2023
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Graded assignments and reported individual progress to teacher.
- Helped teachers recognize learning issues evidenced in one-to-one support instruction.
- Reviewed lesson material with students individually or in small groups.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Education
Bachelor of Science - Environmental Science
University of California, Berkeley
Berkeley, CA06.2027
High School Diploma -
Summit Public School Tamalpais
Richmond06.2023
Special Developmental Classes
Summit Tamalpais
01.2020
Skills
- Friendly and outgoing
- Cash Handling
- Exceptional customer service
- Excellent Team Leadership
- Adaptive and creative
- Great Cash Register Operation
- Professionalism and Courtesy
- Patience and Empathy
Timeline
Teacher's Assistant Volunteer
Wilson Elementary School
09.2022 - 05.2023
Barista
Starbucks
07.2022 - 08.2023
Bachelor of Science - Environmental Science
University of California, Berkeley
High School Diploma -
Summit Public School Tamalpais
Special Developmental Classes
Summit Tamalpais