Maria Almanza
Sleepy Eye,MN
Summary
Dedicated Teacher Assistant skilled in lesson planning and bilingual communication. Fostered student engagement and supported special education needs while cultivating a positive classroom environment. Strong organizational skills enhance educational practices and drive success in diverse roles.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Teacher Assistant
Tri-Valley Migrant Head-Start (seasonal)
Sleepy Eye, MN
06.2008 - Current
- Developed lesson plans to support curriculum design and implementation, enhancing instructional delivery.
- Assisted teachers in preparing and organizing classroom materials for lessons.
- Supported students with individual learning needs during instructional activities.
- Facilitated classroom management by enforcing rules and promoting positive behavior, creating a conducive learning environment.
- Communicated effectively with parents regarding student development and concerns.
- Participated in training sessions to improve educational practices and techniques.
- Maintained a clean and safe learning environment for all students and staff.
- Supervised children and participated with children in activities.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Prepared lesson materials, bulletin board displays, exhibits, and demonstrations to assist teachers in classroom preparation.
- Provided individualized and small group support to reinforce classroom topics, fostering student understanding and engagement.
- Assisted in the development of individualized education plans (IEPs) for special education students.
- Facilitated document translation between English and Spanish to enhance communication.
- Conducted observations of children to assess developmental progress.
- Organized learning activities and interactive games to promote engagement.
- Changed diapers to ensure hygiene and comfort for children.
- Supported adjustment of migrant students to varying school schedules.
- Introduced innovative activities, teaching simple songs in English and Spanish.
MLT - Individual Mail
Koozie Group
Sleepy Eye, MN
09.2022 - 12.2022
- 3. Executed scanning of customer orders to facilitate accurate processing.
- 5. Work on orders in Salesforce.
- 2. Identified and input missing information to maintain data integrity.
- 4. Managed daily email communication to ensure timely responses and information flow.
- 1. Format Excel spreadsheets.
Chat Support Agent
FUN.com
Mankato, MN
09.2022 - 11.2022
- Answered customer questions and concerns through chat and email support, ensuring timely and accurate responses.
- 2. Verified order details to assist customers effectively.
- 3. Placing orders for customers.
- Provided customers with shipping details through various communication channels, enhancing their overall experience.
- 5. Looking up orders and making sure items are in stock.
- Placed pre-orders for future items, facilitating customer access to desired products.
Cashier/Customer Service
Sleepy Eye Off Sale
Sleepy Eye, MN
05.2013 - 09.2022
- 1. Processed customer transactions efficiently at register.
- 2. Greeted customers upon entry and exit to create a welcoming atmosphere.
- 3. Assisted customers with inquiries to enhance their shopping experience.
- 4. I keep the cooler and shelves stocked.
- 5. I maintained cleanliness throughout the store.
- 6. Responded to incoming phone calls promptly and professionally.
- 7. Handle deliveries when needed.
- 8. Counted cash at closing to ensure accuracy in register balance.
Property Manager
PREMIER REAL ESTATE
Sleepy Eye, MN
02.2020 - 07.2020
- 3. Ensured property cleanliness and presentation to enhance tenant satisfaction.
- 4. Resolved tenant issues by repairing or replacing non-compliant items to uphold property standards.
- 1. Completed tenant applications to streamline rental process.
- 5. Distributed rent notices to tenants promptly.
- 2. Entering information into the computer system such as income and other personal information.
- 8. Responded to incoming phone calls to assist clients.
- 9. Made phone calls to verify employment history and their history as renters.
- 6. Oversaw petty cash transactions for daily operations.
- 7. Handled store credit purchase receipts.
Special Education Paraprofessional
Sleepy Eye Public High School
Sleepy Eye, MN
01.2019 - 02.2020
- 1. Assisted students in addressing individual learning needs and challenges.
- 6. Supported students with OCD, ADD, ADHD, Autism, Anxiety, Dyslexia, etc., creating a comfortable and safe learning environment for each individual.
- 5. Guided students in techniques to handle panic attacks and anger.
- 4. Collaborated with parents to identify and address specific student needs.
- 3. Ensured students remained engaged in classroom activities.
- 2. Recorded notes and assignments to support student understanding and accountability.
Order clarification
Manpower
Sleepy Eye, MN
08.2013 - 12.2018
- Responsibilities
- 3. Provided Customer service via email and phone.
- 4. Find a solution for the customer questions or complaints.
- 1. Placed calendar orders.
- 2. Revised and checked that everything was correct on orders.
- 5. Typed individual mailing lists using excel and Microsoft programs.
- 6. Scanned and printed lasers. Faxed documents efficiently.
- 7. Translated when needed in Spanish.
- Accomplishments
- Supported year-round staff by efficiently managing seasonal tasks, contributing to overall operational success. I did the small jobs that made it easier for the full-time workers to get their jobs done quicker. Streamlined workflow by assisting team members with various tasks, enhancing productivity during peak periods. I worked long hours and put in a lot of overtime. Provided translation support when needed, facilitating clear communication with Spanish-speaking customers.
Data Quality Specialist
TRI-VALLEY OPPORTUNITY COUNCIL
Sleepy Eye, MN
05.2011 - 10.2011
- Entered student information into programs to maintain accurate records. Oversaw petty cash handling, ensuring accuracy in financial transactions and invoice processing. Responded promptly to incoming phone calls and emails to address inquiries and provide assistance. Entered confidential information to the appropriate computer programs.
- Conducted data quality assessments to ensure compliance with organizational standards.
- Developed and implemented data validation processes for accurate reporting.
- Collaborated with stakeholders to resolve data discrepancies effectively.
Education
Child Development Associate - Early Childhood Education
Council For Professional Recognition
02-2024
Associates certificate - Child Development, Education
Minnesota state university Mankato
Mankato, MN01-2010
Diploma -
Rio Grande City High School
Rio Grande City, TX01-2008
Skills
- Lesson planning
- Special education support
- Small group instruction
- Classroom management
- Classroom support
- Reading and writing support
- Child development certification
- Childcare services
- Early childhood education
- Autism support experience
- Special education expertise
- Student engagement experience
- Parent collaboration
- Bilingual communication
- Translation proficiency
- Effective communication
- Organizational skills
- Time management
- Prioritization skills
- Attendance tracking
- Classroom safety practices
- Behavior modeling
- Conflict resolution
- Team collaboration
- Teacher collaboration
- Activity implementation
- Classroom maintenance
- Clerical support
- CPR and first aid
- Communication skills
- Small group and individual assistance
- Excel
- Microsoft Outlook proficiency
- Office applications
- Computer skills
- Educational software use
- Service excellence
- Support strategies
- Spanish proficiency
- English language skills
- Relationship building
- Problem solving
- Disabilities expertise
- Manufacturing knowledge
- Teaching experience
- Property management
- Child development experience
- English language skills
- Office applications
- Support strategies
- Educational software use
Certification
- Teaching Certification
- Assessments
- Scheduling Proficient
- May 2021
- Cross-referencing agendas and itineraries to avoid scheduling conflicts
- Full results: Proficient
- Work style: Reliability Proficient
- September 2021
- Tendency to be reliable, dependable, and act with integrity at work
- Customer focus & orientation Highly Proficient
- January 2021
- Responding to customer situations with sensitivity
- Full results: Highly Proficient
- Retail customer service Proficient
- February 2022
- Responding to customer situations in a retail setting
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I am bilingual. I'm fluent in English and Spanish. I can read and write in both languages.
Timeline
MLT - Individual Mail
Koozie Group
09.2022 - 12.2022
Chat Support Agent
FUN.com
09.2022 - 11.2022
Property Manager
PREMIER REAL ESTATE
02.2020 - 07.2020
Special Education Paraprofessional
Sleepy Eye Public High School
01.2019 - 02.2020
Order clarification
Manpower
08.2013 - 12.2018
Cashier/Customer Service
Sleepy Eye Off Sale
05.2013 - 09.2022
Data Quality Specialist
TRI-VALLEY OPPORTUNITY COUNCIL
05.2011 - 10.2011
Teacher Assistant
Tri-Valley Migrant Head-Start (seasonal)
06.2008 - Current
Child Development Associate - Early Childhood Education
Council For Professional Recognition
Associates certificate - Child Development, Education
Minnesota state university Mankato
Diploma -
Rio Grande City High School