MARIA ALMEIDA
Brockton,MA
Summary
Reliable and resourceful professional with extensive experience in direct client and customer service. Proven track record in financial and data record management and client-focused communication, ensuring accurate documentation and seamless processes. Bilingual proficiency enhances engagement with diverse families, fostering strong relationships and successful outcomes.
Overview
9
9
years of professional experience
Work History
Assistant Director of Enrollment
Trinity Catholic Academy
Brockton, USA
11.2023 - Current
- Manage inquiries and follow up with parents to facilitate student enrollment.
- Assist parents in application and enrollment processes through direct meetings and over the phone.
- Maintain accurate records of current vouchers and initiated renewal follow-ups.
- Enter attendance records into EEC system on a monthly basis.
- Support business manager with various office tasks, including filing, data entry, billing, etc.
Enrollment Assistant
Self Help Inc. Head Start
Brockton, USA
08.2018 - 10.2023
- Met with parents to review and verify their initial and ongoing eligibility for EEC childcare financial assistance.
- Managed Billing and Collecting of Parent Fees
- Participated in training programs, conferences, and other professional development to meet licensing requirements.
- Kept up-to-date records of enrolled children to maintain appropriate files and waiting lists.
- Assisted front desk receptionist with other duties as needed.
Administrator
Child Development and Education, Inc.
Brockton, USA
12.2015 - 01.2018
- Answered telephone calls and transferred to appropriate individuals
- Managed parent fees
- Entered child care voucher and contracts into system
- Ordered office supplies and scheduled maintenance of office equipment as needed
- Filing and other general clerical duties
Education
Early Childhood Education -
Massasoit Community College
Brockton, MASkills
- Computer proficiency
- Typing skills
- Oral and written communication
- Attention to detail
- Client focus
- Caseload management
- Financial record management
- Bilingual proficiency
- Enrollment management
Timeline
Assistant Director of Enrollment
Trinity Catholic Academy
11.2023 - Current
Enrollment Assistant
Self Help Inc. Head Start
08.2018 - 10.2023
Administrator
Child Development and Education, Inc.
12.2015 - 01.2018
Early Childhood Education -
Massasoit Community College
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