Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Alonso

Hobart,IN

Summary

  • Experienced Warehouse Packer with work history loading items in various containers for shipment. Hardworking with skills in safely packaging goods, placing labels on packages and operating warehouse vehicles. Excellent attention to detail and safety. Effective communicator and team player.
  • Driven employee assists organizational shipping to promote efficacy. Performs precise packing and shipment auditing tasks. Comfortable working against strict deadlines and intense fulfillment traffic.
  • Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.
  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience

Work History

Warehouse Packer

Amazon
09.2020 - Current
  • Packed, weighed and shipped items per customer specifications.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Operated tape machines, scales and label printers to package items correctly.
  • Created shipping labels to complete daily order processing.
  • Loaded merchandise into specific packages suited for product dimensions.
  • Added packed boxes to conveyor belts for movement to shipping stations.
  • Organized items on racks, shelves and bins to maintain established order.
  • Stocked and organized products in warehouse for easy accessibility and order fulfillment.
  • Reviewed orders to verify products met specifications.
  • Placed, tagged, and secured merchandise in diverse designated areas.
  • Kept work areas neat, clean and free from debris.

Warehouse Sorter

Amazon
09.2020 - Current
  • Used scanners to quickly locate and track items in warehouse.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Inspected and verified orders before shipping them to customers for accurate deliveries.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Organized warehouse shelves and racks to maximize space utilization.
  • Followed safety protocols while handling hazardous materials.

Sales Manager

Pilot Flying J Travel Center
02.2018 - 09.2020
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Recruited and hired top-level talent to add value and expertise to sales department.

Sales Manager

Furniture & Beyond
03.2015 - 02.2018
  • Communicated with clients to find and design layout best suited for client needs and location.
  • Researched furniture materials and suggested pieces to clients based on budget and want.
  • Updated customers on scheduled deliveries of furniture to homes.
  • Followed up with clients after installation and delivery to gauge customer satisfaction.
  • Maintained detailed files on past transactions and designs for budget and future reference.
  • Worked within budgetary constraints to advise quality and design of furniture in houses, apartments and mobile homes.
  • Cultivated relationships with vendors and distributors to negotiate best available prices.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.

Waitress

IHOP
10.2013 - 02.2015
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Inspected dishes and utensils for cleanliness.

Education

High School Diploma -

Cobaez 01
Av. Pedro Coronel, Canada De La Bufa, 98619 Zac
06.2013

Skills

  • Maintaining Quality Assurance Standards
  • Maintaining Clean Work Areas
  • Error Reviews
  • Protective Equipment Knowledge
  • Critical Thinking
  • Time Management
  • Product Packing
  • Attention to Detail
  • Packaging and Picking

Languages

Spanish
Native or Bilingual

Timeline

Warehouse Packer

Amazon
09.2020 - Current

Warehouse Sorter

Amazon
09.2020 - Current

Sales Manager

Pilot Flying J Travel Center
02.2018 - 09.2020

Sales Manager

Furniture & Beyond
03.2015 - 02.2018

Waitress

IHOP
10.2013 - 02.2015

High School Diploma -

Cobaez 01

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