Maria Alvarado
Abingdon,MD
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
Charge Entry Specialist
CaduceusHealth
10.2019 - 06.2023
- Verified insurance eligibility and information to update database.
- Captured and entered professional charges.
- Answered questions and assisted providers and office staff.
- Worked with revenue cycle team to identify denial trends.
- Patient Registration
- Enter ICD10/CPT charges
Services Representative
Baltimore Medical System
08.2006 - 09.2019
- Maintained high customer satisfaction standards to meet or exceed targets.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Suggested additional services to customers in order to meet upsell goals.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Input demographic information
- Schedule appointments
- Develop statistical reports
Patient Registration Representative
GBMC
11.2005 - 04.2006
- Followed up on missed appointments with patients to reschedule and promote continuity of care.
- Scheduled + daily appointments using computerized calendars.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Secured patient privacy by learning and following HIPAA regulations to keep organization compliant with relevant laws.
- Patient referral coordinator
Education
High School Diploma -
Mabel Dean Bacon VHS
New York, NY06.1984
Skills
- Knowledge of ICD10/CPT Codes
- Accuracy Verification
- Insurance Authorizations
- Updating Client Data
- Healthcare Terminology
- Account Information Review
- Proficient in EMR-CERNER-ATHENA
Timeline
Charge Entry Specialist
CaduceusHealth
10.2019 - 06.2023
Services Representative
Baltimore Medical System
08.2006 - 09.2019
Patient Registration Representative
GBMC
11.2005 - 04.2006
High School Diploma -
Mabel Dean Bacon VHS