Summary
Overview
Work History
Education
Skills
Timeline
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Maria Alvarado

Kennewick,WA

Summary

Passionate counselor committed to helping clients work toward healing and self-sufficiency while emphasizing personal strengths. Honest and disciplined professional with several years of comprehensive experience in residential and outpatient care. Impeccable communicator possessing ethical decision-making abilities. Enthusiastic counselor brings understanding of complex conditions to help clients improve their breastfeeding experience. Compassionate, comforting approach to problem resolution.

Overview

11
11
years of professional experience

Work History

BPC Counselor

TCCH.
Pasco, WA
03.2022 - Current
  • Maintained accurate and up-to-date records of client progress and treatment plans.
  • Monitored clients' daily activities and responded appropriately when needed.
  • Developed treatment plans to address client needs.
  • Participated in regular team meetings to discuss case management issues and plan services for clients.
  • Researched best practices in the field of counseling in order to stay current on evidence based treatments.
  • Documented meetings, interventions and contacts with clients to optimize care.
  • Helped clients find solutions by teaching appropriate intervention techniques.
  • Monitored client progress through regular follow-up sessions and adjusted treatment plans as necessary.

WIC Certifier and Clark

Tcchealtheducators
Pasco , WA
03.2022 - 08.2022
  • Provided excellent customer service to ensure satisfaction.
  • Collaborated with team members to complete tasks efficiently and meet deadlines.
  • Answered phones in a courteous manner while providing excellent customer service.
  • Processed customer orders promptly and accurately.
  • Entered data into computer systems accurately and efficiently.
  • Answered customer inquiries via phone and email.
  • Communicated with customers and employees to answer questions or explain information.
  • Followed confidentiality rules to preserve data quality and reduce potential information compromise.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Answered multi-line telephone system and routed calls to appropriate personnel.

Caregiver

DSHS
Olympia, WA
04.2020 - 02.2022
  • Coordinated transportation services for clients when necessary.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Provided emotional support to clients during difficult times.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.

BPC Conselor

Sea Mar WIC
Olympia , WA
01.2019 - 01.2021
  • Researched best practices in the field of counseling in order to stay current on evidence based treatments.
  • Developed treatment plans to address client needs.
  • Maintained accurate and up-to-date records of client progress and treatment plans.
  • Monitored clients' daily activities and responded appropriately when needed.

BPC Counselor

Sea Mar WIC
Olympia, WA
08.2013 - 08.2018
  • Maintained accurate and up-to-date records of client progress and treatment plans.
  • Organize and participated in breast-feeding support groups.
  • Scheduled individual and group virtual breastfeeding classes.
  • Train and support new BPC.

Education

Home Care Aid Credential

Department of Health
Olympia, WA
09-2020

High School Diploma -

Lincoln High School
Los Angeles, CA
06-2003

Skills

  • Solution-focused counseling
  • Client Records Management
  • Intervention Planning
  • Peer Counseling
  • Office Administration
  • Client Counseling
  • Community resources specialist
  • Bilingual

Timeline

BPC Counselor

TCCH.
03.2022 - Current

WIC Certifier and Clark

Tcchealtheducators
03.2022 - 08.2022

Caregiver

DSHS
04.2020 - 02.2022

BPC Conselor

Sea Mar WIC
01.2019 - 01.2021

BPC Counselor

Sea Mar WIC
08.2013 - 08.2018

Home Care Aid Credential

Department of Health

High School Diploma -

Lincoln High School

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Maria Alvarado