Maria Alvarez
Pooler,GA
Summary
Organized professional in administrative support known for high productivity and efficiency in task completion. Skilled in data entry, calendar management, and document preparation, ensuring smooth operational flow. Excel in communication, problem-solving, and time management, contributing to successful team collaboration and project execution.
Overview
24
24
years of professional experience
Work History
Branch Administrator
Aston Carter
North Charleston, SC
09.2023 - 07.2024
- Prepared invoices for payment processing in accordance with company policies and procedures.
- Monitored inventory levels of supplies; ordered new supplies as necessary when stock was low.
- Provided administrative support to the Branch Manager and other staff members.
- Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
- Created and maintained filing systems for records, documents, and correspondence.
- Process expense reports
- Assist business units with accurately processing payroll
Administrative Assistant
Abbvie Inc
12.2012 - 07.2023
- Facilitated communication between different departments within the organization.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Handled confidential documents in an organized fashion according to established protocol.
- Managed office supplies inventory and placed orders when necessary.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Processed invoices for payment using accounting software applications.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Onboarding and Offboarding employees
Work Order Specialist
Abbott Laboratories
01.2011 - 12.2012
- Incoming calls from customers throughout Abbott Park and North Chicago regarding maintenance issues
- Generate work order tickets into the Maximo system
- Perform administrative tasks, processing expense reports, event catering, ordering office supplies and invoice processing
- Assist Group Leaders with administrative tasks
- Monitor on-line work order system, enter Safety Near Miss Notifications into EHS system to ensure that all Safety Issues are addressed
- Create Project work orders into Maximo system
- Assist as a back-up BAS Coordinator for alarm monitoring of qualified and non- qualified units
Customer Service Representative
Weekenders USA
10.2000 - 09.2005
- Maintain customer accounts and record account information
- Make product recommendations or services to customers based on their needs and preferences
- Handle customer complaints and provide alternative and/or solutions to ensure resolution of complaints
- Ensure customers are satisfied with their purchases or service
- Assist customers in placing orders, fulfilling refunds and handling exchanges
- Use sales computer technology to maintain customer records and orders
Skills
- SAP/SRM
- Microsoft Office Suite
- Time management
- Communication
- Creativity
- Strategic thinking
- Employee Training
- Document Management
- Relationship Management
- Office Administration
- Meeting Coordination
- Customer Service
- Proficient in MS Office
- Event Planning
- People-oriented
- Excellent communication skills
- Friendly
- Security and Safety Protocols
Personal Information
Title: Administrative Assistant
Timeline
Branch Administrator
Aston Carter
09.2023 - 07.2024
Administrative Assistant
Abbvie Inc
12.2012 - 07.2023
Work Order Specialist
Abbott Laboratories
01.2011 - 12.2012
Customer Service Representative
Weekenders USA
10.2000 - 09.2005