Maria AlVarez
Pembroke Pines,FL
Summary
Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
5
5
years of professional experience
Work History
Marketing and Sales Manager
Chick-fil-A
Pembroke Pines, FL
08.2023 - Current
- Built loyalty programs designed to reward customers for their continued patronage.
- Supported sales team members to drive growth and development.
- Evaluated performance metrics across multiple channels including organic search traffic, paid ad campaigns and social media engagement.
- Collaborated with other departments to coordinate strategic marketing activities.
- Planned and executed campaigns for corporate promotion, launching of new product lines.
- Monitored competitors' activities to stay ahead in the market.
Restaurant Manager
Chick-fil-A
Pembroke Pines, FL
12.2020 - Current
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Optimized profits by controlling food, beverage and labor costs.
- Explained goals and expectations required of trainees.
- Collaborated with local businesses to create mutually beneficial partnerships.
- Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Implemented effective marketing campaigns to increase revenue and improve brand awareness.
Sales Associate
Burlington
Pembroke Pines, FL
08.2020 - 02.2021
- Arranged and ticketed products to boost sales.
- Cleaned shelves, counters and tables to maintain organized store.
- Processed transactions using a point-of-sale system.
- Handled floor adjustments, merchandise arrangement, display care and housekeeping for current sales zones.
- Answered customer inquiries regarding product features, pricing, and availability.
- Engaged customers in friendly, professional dialogue to determine needs.
Education
High School Diploma -
Ronald W. Reagan/Doral Senior High School
Doral, FL06-2020
Bachelor of Science - Nursing
Broward College
Fort Lauderdale, FLSkills
- Customer relationship management
- Digital marketing
- Social media strategy
- Team leadership
- Brand development
- Customer service
- Multitasking
- Staff supervision
- Sales tracking
- Recruitment
- Operations management
Languages
Spanish
Native/ Bilingual
English
Professional
Portuguese
Limited
Timeline
Marketing and Sales Manager
Chick-fil-A
08.2023 - Current
Restaurant Manager
Chick-fil-A
12.2020 - Current
Sales Associate
Burlington
08.2020 - 02.2021
High School Diploma -
Ronald W. Reagan/Doral Senior High School
Bachelor of Science - Nursing
Broward College
Similar Profiles
Knia AdderleyKnia Adderley
Key Holder Leader at Chick-Fil-A, Chick-Fil-A RestaurantsKey Holder Leader at Chick-Fil-A, Chick-Fil-A Restaurants
Emily BrownEmily Brown
Team Member at Chick-Fil-A, Chick-fil-A Frederick NorthTeam Member at Chick-Fil-A, Chick-fil-A Frederick North
Sara Saint-FleurSara Saint-Fleur
Lead Trainer at Chick-Chick-fil-A-ALead Trainer at Chick-Chick-fil-A-A
Evangel CannonEvangel Cannon
Cashier at Chick-fil-A fil ACashier at Chick-fil-A fil A
Hadi MooneyHadi Mooney
Volunteer at Islamic Jaffari AssociationVolunteer at Islamic Jaffari Association