Maria Alvarez
Monett,MO
Summary
Efficient cycle counter with a strong focus on inventory precision. Experienced in conducting accurate counts and resolving inventory issues. Detail-oriented and committed to supporting team goals and improving stock management processes.
Overview
6
6
years of professional experience
Work History
Parts Packer
Playpower
09.2023 - 03.2025
- Worked with outside vendors and other departments on shortages and attainment of product to meet customer needs.
- Understand, print and complete paperwork, including Tracker Database, accurately and efficiently.
- Pack orders by hand counting and/or weigh counting (hardware and manufactured parts).
- Resolved issues related to incorrect or damaged parts quickly, minimizing delays in customer order fulfillment processes as much as possible.
- Collaborated with the quality assurance team to identify and rectify packing errors, leading 15% decrease in customer complaints regarding missing parts.
Inventory Control Specialist
Play Power
03.2021 - 09.2023
- Completed daily cycle counts to maintain accuracy of records.
- Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Improved inventory turnover rate by 25% over one year by optimizing stock levels and reducing excess inventory.
Front-End Cashier/Customer Service
Lowe’s
09.2019 - 11.2021
- Excellent communication and interpersonal skills.
- Answered phones and transferred calls or took messages.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
- Achieved a 30% increase in customer satisfaction scores by implementing a new greeting protocol, resulting in more personalized service and improved customer interactions.
Education
Associate of Science - Psychology
Drury University
Springfield, MO05.2025
High School Diploma -
Monett High School
Monett, MO05.2018
Certified Nursing Assistant - Health Occupations
Scott Regional Technology Center
Monett, MO04.2017
Skills
- Active listener
- Problem-solving
- Adaptability
- Multitasking
- Attention to detail
- Time management
- Organizational skills
- Communication skills
- Team collaboration
- Strong computer skills (Microsoft Excel, Microsoft Word)
- Technical proficiency
- Cycle Counting Expertise
- Data entry and reporting
- Quality control
Timeline
Parts Packer
Playpower
09.2023 - 03.2025
Inventory Control Specialist
Play Power
03.2021 - 09.2023
Front-End Cashier/Customer Service
Lowe’s
09.2019 - 11.2021
Associate of Science - Psychology
Drury University
High School Diploma -
Monett High School
Certified Nursing Assistant - Health Occupations
Scott Regional Technology Center
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