Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Veiga Alves

Brockton,MA

Summary

Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills. Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support and offering caring companionship. Well-organized with medications and physically fit to handle any client need.

Experienced with maintaining spotless and organized environments. Utilizes effective cleaning techniques and attention to detail to ensure spaces are inviting and hygienic. Track record of managing time efficiently and adapting to various cleaning challenges.

Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.

Overview

7
7
years of professional experience

Work History

Housekeeper

Health Care
02.2020 - Current
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Verified cleanliness and organization of storage areas and carts.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
  • Facilitated smoother check-in process by ensuring rooms were cleaned and ready well ahead of guest arrivals.
  • Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
  • Enhanced property appearance by contributing to outdoor cleaning efforts and garden maintenance.
  • Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
  • Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
  • Promoted healthy indoor environment by using hypoallergenic cleaning products in rooms and common areas.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Changed bed linens and collected soiled linens for cleaning.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Handled requests for extra linens, toiletries and other supplies.
  • Sorted, laundered and put away various laundry items.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Returned emptied garbage receptacles to proper locations.

Home Health Aide

Vitral Health Care
01.2019 - Current
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Provided companionship and monitored health condition of clients.
  • Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
  • Engaged patients in recreational activities such as reading books or playing games.
  • Maintained confidentiality of patient information at all times as per HIPAA regulations.
  • Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
  • Assisted clients with bathing, dressing and incontinence care.

Housekeeper

Harbor House Rehabilitation & Nursing Center
06.2020 - 11.2021
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Responded to requests from guests regarding housekeeping needs.
  • Organized closets with hangers for guests' clothing items.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.

Education

High School Diploma -

UNICV-University of Cape-Verde
07-1994

Skills

  • Adherence to care protocols
  • HIPAA regulations knowledge
  • Positive behavior reinforcement
  • Meal Preparation
  • Incident Reporting
  • Compassionate Client Care
  • Assistance with mobility
  • Basic home maintenance
  • ADL Assistance
  • Medication Administration
  • Relationship Building
  • Dependable and Responsible
  • Assistance with daily activities
  • Community Activities
  • Hoyer Lifting Equipment
  • COVID-19 Safety Policies
  • Strong organizational skills

Languages

English
Portuguese

Timeline

Housekeeper

Harbor House Rehabilitation & Nursing Center
06.2020 - 11.2021

Housekeeper

Health Care
02.2020 - Current

Home Health Aide

Vitral Health Care
01.2019 - Current

High School Diploma -

UNICV-University of Cape-Verde
Maria Veiga Alves