Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Maria Andrade

Sterling,VA

Summary

Dynamic and service-oriented professional with proven organizational skills and a strong background in customer relations at Koons Falls Church Ford. Adept at managing appointments and maintaining accurate records, I excel in fast-paced environments, ensuring a welcoming atmosphere while effectively handling cash transactions and inquiries. Committed to enhancing client experiences and fostering repeat business. It also gave me the experience on working with insurance and keeping in contact with different companies depending on one’s need.

Overview

3
3
years of professional experience

Work History

Receptionist

Koons Falls Church Ford
01.2025 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Corresponded with clients through email, telephone, or postal mail.

Sales Associate

Reeds
11.2022 - 07.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Education

Park View
Sterling, VA
08.2024

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Appointment scheduling
  • Office administration
  • Verbal and written communication
  • Customer and client relations
  • File management
  • Service-oriented mindset

Timeline

Receptionist

Koons Falls Church Ford
01.2025 - Current

Sales Associate

Reeds
11.2022 - 07.2024

Park View

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Maria Andrade