Summary
Overview
Work History
Education
Skills
Honorsandawards
Timeline
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MARIA ANGELA TATEM

Charlotte,NC

Summary

Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Overview

32
32
years of professional experience

Work History

Senior Procurement and Logistics Analyst

Intuitive Machines
12.2023 - Current
  • Company Overview: NASA, Greenbelt, MD
  • Manage tool and equipment inventory for OSAM-1 project, process hazardous waste materials using MOSI process, and procure hazardous materials through vendor proprietary system
  • Procure requests in vendor proprietary system
  • Process calibration of tool request using CERDACC database
  • Build strong relationships with vendors and our internal team
  • Supervise distribution of all incoming procurements support personnel
  • Update project specific reports, including polymer requests, track spending, training, tool and equipment log out sheets
  • Forecast and manage material expiration date to prevent project disruptions
  • Procure materials required for startup activities and routine operations
  • Process all procurement related orders on-time to meet project deadlines
  • Process material destructions
  • Coordinate test materials for project use
  • Track and report purchases, including delivery, PO release, Past due PO’s and On-time incoming inspections
  • Establish and maintain strong relationships with suppliers, ensuring compliance with system requirements and processes
  • NASA, Greenbelt, MD

Senior Logistics Analyst

SAIC
07.2019 - 11.2023
  • Company Overview: NASA, Greenbelt, MD
  • Manage tool and equipment inventory for OSAM-1 project, process hazardous waste materials using MOSI process, and procure hazardous materials through vendor proprietary system
  • Procure requests in vendor proprietary system
  • Process calibration of tool request using CERDACC database
  • Build strong relationships with vendors and our internal team
  • Supervise distribution of all incoming procurements support personnel
  • Update project specific reports, including polymer requests, track spending, training, tool and equipment log out sheets
  • Forecast and manage material expiration date to prevent project disruptions
  • Procure materials required for startup activities and routine operations
  • Process all procurement related orders on-time to meet project deadlines
  • Process material destructions
  • Coordinate test materials for project use
  • Track and report purchases, including delivery, PO release, Past due PO’s and On-time incoming inspections
  • NASA, Greenbelt, MD

Associate Business Manager

Acosta Sales & Marketing
11.2012 - 07.2019
  • Collaborated with peers on Trade Management best practices, while managing client proprietary system
  • Contract Management support (update New Item Forms/Contracts with pricing/UPC codes/pack size changes
  • Tracked and dialogued competitors’ brands and products trends
  • Supported and developed program plans and estimates
  • Monitored programs and initiative to accurately communicate performance metrics and maintained deduction balance of <$200K; 30% of our KPI measurements
  • Partnered with sales teams to develop and execute channel strategies, programs, and promotions
  • Represented team by attending Customer / Client New Item Presentations meeting and Trade Food Shows and assisted with show booth displays & product sampling
  • Supported Business Manager by fulfilling requirements for Pinnacle, Sabra, JJ Snack and Schreiber proprietary systems
  • Updated client specific reports i.e., distribution tracking, pricing reports, new item tracking and special business incentive tracking
  • Generated customer contracts for each quarter
  • Assisted Business Manager in managing Billing and A/R reconciliation, preparing post promotion analysis, sales meeting, customer appointments, and client meetings

Customer Service Representative

Acosta Sales & Marketing
02.2007 - 11.2012
  • Responsible for Customer Service functions of assigned lines by receiving order issues from external parties and resolve
  • Updated order system and review dashboard for alerts on daily and performed resolution procedures outlines in static help file
  • Processed client/customer criteria for handling orders and updated current information on prices
  • Collaborated with Customer Replenishment, maintained inventory data in Becton Schantz, and submit to manager CRP order process

Customer Contract Representative/Billing Analyst

IBM Credit Corporation
01.1998 - 04.2006
  • Company Overview: Bethesda, MD
  • Accounts Receivable Team Lead focused on complex invoice discrepancies, prepared quarterly rate summary supplements, and authorized monthly vendor payments
  • Audited bill and post-audits of contracts of $100K+ for multi-million-dollar accounts
  • Managed IBM relationship and completed credit audits with accuracy, at a critical service level
  • Provided high quality contracts within IBM’s established policies and delegations while maintaining updated knowledge of ICC CSO process
  • Maintained Contract baseline and planed milestones
  • Bethesda, MD
  • Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
  • Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Enhanced company reputation by providing exceptional customer service and support.
  • Streamlined internal processes for improved efficiency, reducing overall costs for the organization.
  • Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Optimized workflow processes, allowing for more efficient use of resources and reduced turnaround times on projects.
  • Managed a diverse portfolio of clients, ensuring that each received tailored solutions aligned with their specific requirements.
  • Communicated with clients and customers to gather, provide and share updated information on products and services.
  • Contributed to team sales goals by upselling products and services to customers.
  • Provided valuable input resulting in new opportunities for growth and development.
  • Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
  • Improved team efficiency by implementing new case management system for tracking constituent issues and concerns.
  • Collaborated with team members to achieve monthly sales targets.

Team Leader (Document Distribution)

IBM Credit Corporation
02.1994 - 01.1998
  • Company Overview: Bethesda, MD
  • Overseed the processing of internal and external documents
  • Ensured compliance with legal and regulatory requirements per IBM standards
  • Distributed documents for scanning purposes
  • Trained team members on new systems and how to use document control procedures and tools
  • Established and ensured compliance with company-wide systems for document management
  • Provided clear, concise instructions to team members
  • Used clear communication to provide guidance, give feedback and collaborate with the team
  • Motivated team members to succeed
  • Addressed all customer related issues or concerns
  • Ensured all documents were scanned and processed in a timely manner
  • Bethesda, MD

Accounts Payable/Receivable Processor

IBM Credit Corporation
12.1992 - 01.1994
  • Company Overview: Bethesda, MD
  • Ensured invoices were received, recorded and processed accurately and on time
  • Kept records of expenses and credits owed to the company
  • Resolved discrepancies with purchase orders, invoices and or payments
  • Stay informed of regulatory requirements and best practices in accounting
  • Maintained customer relationships
  • Submitted weekly reports to management
  • Ensured timely payments to accelerate cash flow
  • Cut checks on daily
  • Bethesda, MD

Education

Master of Business Administration - Concentration in Marketing

Strayer University
08.2015

Bachelor of Arts - Concentration in Contracts and Negotiations

Strayer University
06.2012

Associate of Science - Computer Engineering

Capitol College
12.1992

Skills

  • Outlook
  • Typing
  • MS Office
  • Accounts Receivable
  • SAP
  • Cost Point
  • Organization
  • Servant-leadership
  • Project Coordination
  • Accounts Payable
  • Deltek
  • Accounting System
  • Forecasting
  • Budgeting
  • Cost-reduction strategies
  • Demand forecasting
  • Distribution planning
  • Inventory management procedures
  • Invoicing and shipping documentation
  • Shipping procedures
  • Spreadsheet tracking
  • Training and leadership
  • Delivery confirmation
  • Communication
  • Shipping management
  • Customer Service
  • Problem-solving abilities
  • Multitasking Abilities
  • Team Leadership
  • Operational Efficiency
  • Time management abilities
  • Inventory counting
  • Reporting skills
  • Critical Thinking
  • Reliability
  • Strategic Sourcing
  • Safety practices
  • Adaptability
  • Product Knowledge
  • Professionalism
  • Documentation skills
  • Market Research
  • Logistics Planning
  • Team building
  • Strategic Planning
  • Inventory Control
  • Financial Analysis
  • Procurement
  • Supply Chain Management
  • Shipment coordinating
  • Data Analysis
  • Cost Analysis
  • Order Processing
  • Process Improvement
  • Contract Negotiation
  • Regulatory Compliance
  • Vendor Management
  • Updating logs
  • Distribution Management
  • Overseeing deliveries
  • Business Intelligence
  • Validating supplies
  • Coordinating transportation
  • Monitor supply chain trends
  • Warehousing and delivery
  • Communication Skills
  • Product tracking
  • Cost analyses
  • Forecast demand
  • Demand planning
  • Tracking inventory levels and orders

Honorsandawards

  • NASA, EVA Tool Assessment-JSC Group Achievement Award, 06/01/20
  • Strayer University, Alpha Sigma Lambda Honor Society, 06/01/12
  • Acosta Sales and Marketing, Chairmen Award, 08/01/10
  • Acosta Sales and Marketing, Positively the Best, 01/01/09
  • Acosta Sales and Marketing, Positively the Best, 04/01/12

Timeline

Senior Procurement and Logistics Analyst

Intuitive Machines
12.2023 - Current

Senior Logistics Analyst

SAIC
07.2019 - 11.2023

Associate Business Manager

Acosta Sales & Marketing
11.2012 - 07.2019

Customer Service Representative

Acosta Sales & Marketing
02.2007 - 11.2012

Customer Contract Representative/Billing Analyst

IBM Credit Corporation
01.1998 - 04.2006

Team Leader (Document Distribution)

IBM Credit Corporation
02.1994 - 01.1998

Accounts Payable/Receivable Processor

IBM Credit Corporation
12.1992 - 01.1994

Bachelor of Arts - Concentration in Contracts and Negotiations

Strayer University

Associate of Science - Computer Engineering

Capitol College

Master of Business Administration - Concentration in Marketing

Strayer University

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MARIA ANGELA TATEM