Maria Arata

• I was in charge of training the staff, order supplies and customer service. Assisting my employer in achieving their commercial objectives. Improving and creating the best service possible and schedules.

I was the assistance of the General Manager for about 5 years:

• Handled confidential information in professional manner.
• Answered high volume of phone calls and email inquiries.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Transcribed phone messages and relayed to appropriate personnel.
• Organized and updated schedules for executives.
• Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
• Handled scheduling for executive's calendar and prepared meeting agenda and materials.
• Collated and distributed agendas and minutes for all executive meetings.
• Documented and distributed meeting notes to identify, analyze, and improve workflows.
• Coordinated travel arrangements and bookings for executive staff.
• Updated and created presentations to support executives and boost team productivity.
• Orchestrated successful conferences and associated travel for speakers and attendees.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Managed filing system, entered data and completed other tasks.
• Managed paper and electronic filing systems by routing various documents.
• Assisted coworkers and staff members with special tasks on daily basis.
• Established administrative work procedures to track staff's daily tasks.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
• Transcribed and organized information to assist in preparing speeches and presentations.
• Volunteered to help with special projects of varying degrees of complexity.
• Facilitated timely delivery of special projects to meet organizational and departmental objectives.