Maria Archuleta

To Manage and Facilitate other employ's in daily tasks and objectives. I train new hires and employ's on how to clean the mall out here in grand junction co. I manage the daily beget, work schedules, request of supplies. I prefer to work with my staff. to better communicate and understand what need's that need to be met by each individual employee. to also ba able to cover hours when needed or necessary.

• Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
• Evaluated facility operations and personnel for safety and health regulations compliance.
• Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
• Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
• Conducted inspections of facility grounds, external structure, systems and equipment.
• Conducted regular audits to maintain compliance with industry regulations and company policies, mitigating potential risks.
• Coordinated emergency response efforts during crises, effectively mitigating damage and prioritizing safety for all occupants.
• Held classes to teach staff facility procedures.
• Supervised staff of [Number] in day-to-day activities.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Answered multi-line phone system and transferred callers to appropriate department or staff member.
• Collected room deposits, fees, and payments.
• Enhanced customer satisfaction by providing efficient and professional front desk services.
• Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
• Developed strong working relationships with team members, fostering a positive work environment.
• Trained new team members on company procedures, customer service and issue resolution.
• Resolved customer problems and complaints.
• Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
• Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Demonstrated versatility by mastering multiple cooking stations within the kitchen environment for increased productivity.
• Reduced food waste through proper storage, rotation, and inventory management.
• Assisted in training new staff members on closing procedures, kitchen equipment use, and safe food handling practices.
• Contributed to positive team morale through strong communication skills and a collaborative attitude among coworkers.
• Collaborated with fellow cooks to develop new menu items for improved variety and customer satisfaction.
• Coordinated with front-of-house staff to address any customer concerns or special requests promptly and professionally.
• Managed end-of-shift responsibilities efficiently, including restocking, cleaning, and shutting down all necessary equipment.
• Mastered various cooking techniques and methods, resulting in increased versatility and adaptability within the kitchen environment.
• Efficiently managed high-stress situations during peak service hours while remaining calm under pressure, prioritizing tasks accordingly for maximum productivity outcomes.
• Enhanced customer satisfaction by consistently providing high-quality dishes in a timely manner.
• Ensured accurate portion control with careful attention to measurements and ingredients, resulting in consistent dish quality.
• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
• Maintained well-stocked stations with supplies and spices for maximum productivity.
• Operated grills, fryers and ovens to cook food items.
• Followed company recipes and production standards to satisfy customers.
• Packaged, arranged and labeled ingredient stock, storing at established temperatures.
• Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.

• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Completed cash and credit card transactions accurately using POS software.
• Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
• Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Enforced company policies and regulations with employees.
• Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
• Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
• Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
• Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
• Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
• Resolved conflicts between employees to maintain positive and productive work environments.
• Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
• Improved team productivity by implementing efficient scheduling and task delegation methods.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Cross-trained existing employees to maximize team agility and performance.
• Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
• Controlled costs to keep business operating within budget and increase profits.
• Onboarded new employees with training and new hire documentation.
• Maximized performance by monitoring daily activities and mentoring team members.
• Improved safety procedures to create safe working conditions for workers.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
• Planned and budgeted accurately to provide business with resources needed to operate smoothly.
• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
• Dusted picture frames and wall hangings with cloth.
• Adhered to professional house cleaning checklist.
• Increased room availability by managing time wisely and completing tasks within designated deadlines.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Restocked room supplies such as facial tissues for personal touch with every job.

• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
• Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
• Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
• Raised cleanliness standards in guest rooms by routinely inspecting completed work for quality assurance purposes.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Ensured timely room availability for incoming guests by efficiently completing housekeeping tasks within allotted time frames.
• Enhanced team productivity by collaborating with colleagues to complete tasks quickly and efficiently.
• Assisted in the training of new staff members, sharing best practices for efficient housekeeping procedures.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Maintained pristine hotel appearance, performing thorough cleaning of lobby, hallways, and other public spaces.
• Promoted a safe working environment by adhering to established safety guidelines during all tasks performed.
• Elevated guest satisfaction rates through exceptional care for their items during laundry service, ensuring proper handling and storage of delicate garments.
• Reduced laundry expenses by effectively managing linen inventory and ensuring proper usage of supplies.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Responded to requests from patrons for linens and toiletries.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
• Restocked room supplies such as facial tissues for personal touch with every job.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.