Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Aristigueta

Miami,FL

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Dedicated Customer Service Representative with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

Eyebrow Studio
06.2023 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Call Center Representative

Distribuidora Thafer
11.2022 - 05.2023
  • Responded to customer calls and emails to answer questions about products and services.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.

Sales Associate

MAVIJOYAS
02.2022 - 10.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Customer Service Representative

Kroger
08.2021 - 02.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

High School Diploma -

Conner High School
Hebron, KY
06.2021

Skills

  • Scheduling Appointments
  • Meeting Scheduling
  • Patron Satisfaction
  • Mail Handling
  • Call Answering and Routing
  • Data Confirmation
  • Spreadsheet Tracking
  • Computer Proficiency

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Front Desk Receptionist

Eyebrow Studio
06.2023 - Current

Call Center Representative

Distribuidora Thafer
11.2022 - 05.2023

Sales Associate

MAVIJOYAS
02.2022 - 10.2022

Customer Service Representative

Kroger
08.2021 - 02.2022

High School Diploma -

Conner High School

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Maria Aristigueta