Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Arroyo Arreola

Napa,CA

Summary

Dedicated to improving healthcare operations through proactive management of services and teams. Successful at tracking data and optimizing programs according to budget guidelines and forecasted trends. Certified Nurse Assistant/Health Services Assistant.


Reliable and upbeat Sales Lead, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

17
17
years of professional experience

Work History

Health Services Assistant

Napa Valley Unified School District
05.2022 - Current

Immunizations: Verify immunization records and follow up.


Mandated Screenings: Assisting with mandatory Vision and Hearing screenings. Entering results in Aeries computer system.


Communicable Diseases: Verify disease from MD, assume control aspects (sending bulletins), etc.


Health Concerns: Maintain a list of health concerns, and keep appropriate staff informed of any new changes.

Health Insurance: Provide materials to parents in obtaining health and dental insurance.


Prescribed Medication: Inhalers, oral tablets, eye drops, topical ointments. Maintain confidentiality and records of medications at school with MD orders and parental permission.


First Aid: Maintain current First Aid Certification- In-house training. Provide First Aid to students and staff as needed. Consult CN when needed.


Epi-Pen: Administer Epi-Pen in emergencies.


Variety of Health Issues: Communicate with CN when a student presents with a new, significant health issue.


Kindergarten Oral Exam and 1st Grade Physical Exam: Coordinate and supervise notification of parents, record exams in Aeries and in CUM file. Help gather data for the reports.


Student Health Records: Maintain health records (immunization record, records from physician, dentist)


Diabetics: Monitor blood glucose levels and administer insulin throughout the school day.

Sales Lead

Janie And Jack
10.2021 - Current
  • Boosted sales performance by implementing strategic sales plans and effective team management.
  • Enhanced client relationships through consistent communication and personalized solutions.
  • Increased market share by identifying new business opportunities and executing targeted marketing initiatives.
  • Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
  • Developed customer loyalty through exceptional service, resulting in increased repeat business.
  • Collaborated with store management to strategize on sales initiatives and drive overall revenue growth.
  • Enhanced team productivity by providing ongoing coaching, mentoring, and motivation to staff members.
  • Managed inventory effectively, ensuring optimal stock levels for high-demand products.
  • Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
  • Organized product displays for maximum visibility and appeal, resulting in higher impulse purchases from customers browsing the store floor.
  • Completed store opening and closing procedures.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Opened and closed store 2-3 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
  • Trained and mentored new employees.
  • Opened inventory boxes and restocked shelves.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Cultivated a positive and supportive work environment, fostering strong teamwork and high morale among staff members.

Certified Nursing Assistant

The Meadows Of Napa Valley
11.2006 - 03.2021
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Enhanced patient satisfaction by providing compassionate care and addressing individual needs.
  • Trained new Certified Nursing Assistants, ensuring high-quality care standards were maintained.
  • Managed challenging situations calmly, resulting in safer environments for patients and staff.
  • Provided emotional support to patients and their families during difficult times, nurturing trusting relationships throughout the caregiving process.
  • Maintained meticulous documentation of patient progress notes for accurate record-keeping purposes, supporting informed decision-making by healthcare professionals.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Enhanced patient care by accurately administering medications according to physician orders and established protocols.
  • Ensured proper medication storage and inventory management for optimal efficiency and compliance with regulations.
  • Collaborated with healthcare team members to ensure comprehensive, coordinated care for each patient.
  • Reduced medication errors by implementing a double-check system for high-risk drugs.
  • Trained new Medication Technicians, ensuring adherence to best practices and quality standards.
  • Maintained accurate documentation of medication administration records, vital signs, and treatment plans for effective communication among the healthcare team.
  • Reordered medication to maintain adequate supply.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Reviewed medication orders for accuracy and completeness before administering medication.
  • Counted and recorded medication inventory routinely to maintain medication security and control.
  • Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
  • Identified and reported medication errors to avoid distributing wrong medication to patients.

Education

High School Diploma -

Napa High School
Napa, CA
06.2006

Certified Nurse Assistant - Nursing

Napa High School
Napa, CA
06.2005

Skills

  • Adaptability and flexibility
  • Team leadership
  • Goal setting and achievement
  • Customer service excellence
  • Store Opening and Closing
  • Multitasking and Organization
  • Bank and Safe Deposits
  • Friendly and Positive

Timeline

Health Services Assistant

Napa Valley Unified School District
05.2022 - Current

Sales Lead

Janie And Jack
10.2021 - Current

Certified Nursing Assistant

The Meadows Of Napa Valley
11.2006 - 03.2021

High School Diploma -

Napa High School

Certified Nurse Assistant - Nursing

Napa High School
Maria Arroyo Arreola