Maria Arrue
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
12
12
years of professional experience
Work History
Coach
Elevo
08.2023 - Current
- Enhanced team performance by developing and implementing effective coaching strategies.
- Collaborated with other coaches to develop comprehensive training programs for optimal player development.
- Supervised practices and contests, prioritizing safety for participants.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
- Utilized positive communication to encourage team and promote integrity and respect.
- Improved team cohesion by organizing regular bonding activities and fostering a supportive environment.
Waitress
Tokyo Steak House
09.2022 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Customer Service Representative
May Queen Inc
10.2011 - 03.2020
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
High School Diploma -
Cobach
Tijuana, Baja California 07.2003
Skills
- Cash Handling
- Customer Complaint Resolution
- Guest Services
- Customer Relationship Management (CRM)
- Problem-solving abilities
- Organizational skills
- Computer literacy
- Telephone etiquette
- Positive attitude
- Teamwork and collaboration
- Cooperative Attitude
- Food Preparation and Safety
Affiliations
- Gardner
Languages
spanish
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Timeline
Coach
Elevo
08.2023 - Current
Waitress
Tokyo Steak House
09.2022 - Current
Customer Service Representative
May Queen Inc
10.2011 - 03.2020
High School Diploma -
Cobach
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