Maria Arteaga
Litchfield Park,AZ
Summary
Dynamic administrative professional and leader with 7+ years of experience playing a key role in attaining daily objectives and long-term goals across diverse office platforms. Excel in timely and accurate processing of accounts payable and receivable and applying advanced analytical acumen. Strongly committed to raising productivity and service quality via strategic planning and allocation of resources as well as the implementation of process improvements. Skilled receptionist and liaison with superior communication, computer, support, and organizational skills.
Overview
10
10
years of professional experience
Work History
Dean of Students Administrative Specialist
Estrella Mountain Community College
08.2021 - Current
- Under 18 Special Admissions processing for potential students who are under age of 18 years and are seeking college admissions
- Guide students and parents through admission process, including uploading and taking placements tests (Accuplacer or EdReady), uploading proof of identification, searching and adding classes
- Process complaints from students, faculty, and staff to respective departments
- Create and manage spreadsheets to track progress, such as student conducts, graduation attendees, under-18 student admissions, and office supplies
- Provide reception and secretary support for front desk for the Deans of Students department along with the President's Office
- Assist in student campus activities and events
- Train the Welcome Center front-desk staff for checking in students along with systems: SIS, Cranium, QLess, and Google Chat
- Provide training to staff members to assist in the Advisement department
- Facilitate the Registration Room and assist students with enrolling into EMCC which includes advising and overriding courses when applicable
Advisement Support
Estrella Mountain Community College
01.2020 - 08.2021
- Assisted and advocated for students to access available resources for a daily living needed to maintain self-esteem and general wellness.
- Developed educational plans for degree-seeking and personal goals to foster academic success
- Helped students manage and reach individual goals, supporting independent progression and social skills.
- Kept students engaged in social networks and communities for personal health and growth.
- Completed degree planning and class search for students while providing 90% success rate of fully enrolled students
- Advised in all degrees and specialized in Health Science majors
EXCEL, Peer Mentor
Lead
09.2016 - 12.2019
- Shared resources, opportunities, and activities to support mentee's learning and development.
- Facilitated peer-to-peer conversations to support open communication among mentees.
- Established trusting relationship with mentee by maintaining professionalism and honoring confidentiality.
- Created individualized mentoring plans for mentees, promoting personal growth and development.
- Meet with students one-on-one on a monthly basis focusing on mentees goals and assisting in general advisement, university questions, and academic completion
- Guide students to available on campus resources such as tutoring, Career & Transfer Center, Financial Aid, and university representatives
- Help students enroll in courses based on course placement scores and outline their degree check sheet based on the field of interest with confirmation of assigned Academic Advisor
- Organize and facilitate workshops for students such as time management, applying for scholarships, and the university transfer process
- Track student information throughout their academic journey until they graduate
- Create flyers to promote campus events and resources
- Traveled to high schools, tabled, and presented to classrooms for recruitment mainly focusing on accepting incoming, underrepresented college students
- Build connections with outreach programs that will support our student’s success such as College Success Arizona, MesaCAN, Earn to Learn, and Family Bridges
Embeded advisor
Estrella Mountain Community College
01.2017 - 01.2018
- For Developmental College Students
- Overseen and advised over
- Social-Behavioral-Educational Researchers program certification
- Specialize in Health Science degrees
- Completed degree planning and class search for students
- Advised in Health Science majors
- Follow-up with ROAR students to assist in enrollment services, Meet with students one-on-one on a monthly basis focusing on mentees goals and assisting in general advisement, university questions, and academic completion
- Guide students to available on campus resources such as tutoring, Career & Transfer Center, Financial Aid, and university representatives
- Help students enroll in courses based on course placement scores and outline their degree check sheet based on field of interest with confirmation of assigned Academic Advisor
- Organize and facilitate workshops for students such as time management, applying for scholarships, and university transfer process
- Track student information throughout their academic journey until they graduate
- Create flyers to promote EXCEL events and resources
- Traveled to high schools, tabled, and presented to classrooms for recruitment mainly focusing on accepting incoming, underrepresented college students
- Build connections with outreach programs that will support our student’s success such as College Success Arizona, MesaCAN, Earn to Learn, and Family Bridges
- Pediatric Endocrinology and Diabetes Intern Summer
Advisor
Fashion Club Co, Estrella Mountain Community College
10.2017 - 12.2017
- Meet weekly with college students to advise in the student organization
- Offer guidance with student planning
- Reserve locations for program events
- Overlook advertisement and promote events
Phoenix Children's Hospital
- File and organize handouts for patients
- Assist with research methods that fall under the guidelines of HIPPA (Health Insurance Portability and Accountability Act)
- Conduct a Continuous Quality Improvement report based on self-harm in children with endocrine disorders
- Counselor for Juvenile Diabetes Research Foundation, Summer Fun Camp 2018
- Translate written medical information to Spanish
- Help facilitate fundraising events
Teacher Intern
Daycare, COOP Daycare
08.2013 - 05.2015
- Offered a professional education for children
- Develop daily activities through lesson plans
- Create handbooks, posters, and projects
- Data entry of inventory on projects and supplies
Education
Practical Nursing Certificate -
Phoenix Community College
Phoenix, AZ03.2022
Associate of Arts - Emphasis in Nursing
Estrella Mountain Community College
Avondale, AZ05.2018
High School Diploma -
Youngker High School
Buckeye, AZ05.2015
Early Childhood Certificate -
Youngker High School
Buckeye, AZ05.2015
Skills
- Bilingual in Spanish and English
- Data Collection
- Operational Management
- Calendar Maintenance and Docketing
- Staff Scheduling Procedures
- Event Planning
- Documentation and Recordkeeping
- Meeting Coordination
- Confidential Document Control
- Administrative Leadership
- Academic Advising
- Microsoft Office
- SIS training: Advising Notes/ Overriding
Timeline
Dean of Students Administrative Specialist
Estrella Mountain Community College
08.2021 - Current
Advisement Support
Estrella Mountain Community College
01.2020 - 08.2021
Advisor
Fashion Club Co, Estrella Mountain Community College
10.2017 - 12.2017
Embeded advisor
Estrella Mountain Community College
01.2017 - 01.2018
EXCEL, Peer Mentor
Lead
09.2016 - 12.2019
Teacher Intern
Daycare, COOP Daycare
08.2013 - 05.2015
Phoenix Children's Hospital
Practical Nursing Certificate -
Phoenix Community College
Associate of Arts - Emphasis in Nursing
Estrella Mountain Community College
High School Diploma -
Youngker High School
Early Childhood Certificate -
Youngker High School
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