Maria Schenker
Toms River,NJ
Summary
Experienced Practice Manager offering more than 21 years of experience in healthcare leadership. Collaborative and dedicated to building and leading talented and motivated individuals. Promotes business development and community profile by developing positive rapport with patients and handling marketing activities. Successful forging partnerships with hospitals and specialty practices to extend patient care reach. Well-versed in referral management and handling electronic health records. Demonstrated success in streamlining operations and increasing efficiency while driving practice growth.
Overview
24
24
years of professional experience
1
1
Certification
Work History
National Board-Certified Health Coach
Empowering You Health and Wellness Coaching
01.2012 - Current
- Coach and mentor clients on all aspects of health and wellness
- I work directly with doctors to establish patient needs using assessments to identify areas for growth and education
- I help develop client specific plans for maximizing nutrition, exercise and lifestyle change in alignment with established needs
- Communicated with the physician regarding lab results and offered evidence-based health education to promote behavior change
- Communication, holding space and practicing appreciative inquiry I focus on what works best for the client
- My motivation and patient centric approach and compassion have afforded me excellent interpersonal skills.
- Guided clients in setting realistic goals, implementing effective action plans, and monitoring progress for long-term success.
- Implemented stress-reduction techniques into coaching sessions for improved mental well-being among clients.
- Established strong rapport with diverse clientele, fostering trust and open communication during coaching sessions.
- Utilized motivational interviewing techniques to identify client barriers and facilitate behavior change.
- Gave public talks on importance of health education and specific disease prevention and treatment strategies.
- Assisted with development of improved seminars and training materials.
- Created pamphlets, videos and other health education materials to promote health awareness and preventive health practices.
- Developed and implemented health education programs to help individuals and communities improve health and well-being.
- Served as a liaison between clients and healthcare providers to promote seamless communication regarding treatment plans.
- Promoted a positive environment during individual or group sessions by modeling healthy behaviors and celebrating clients'' successes.
Practice Administrator/COO
Pain Institute of Central Jersey & Neurology
01.2001 - 05.2022
- Oversee daily operations for pain management medical practice
- Cultivated substance abuse program and medical marijuana program
- Managed and coordinated daily workload to create positive business environment focused on productivity and efficiency
- Design, plan, and implement business strategies, plans and procedures
- Set comprehensive goals for business growth and success including advertising and networking
- Analyze and interpret data and metrics
- Manage all aspects of staff training and development, hiring and recruitment, performance evaluation, and supervision
- Completed oversight of coding and billing daily, submitting claims for commercial carriers, MVA and Workman's Comp
- Managed credentialing and guidelines for in office radiological suite, providing all necessary records and documents to NJDEP.
- Managed financial aspects of practice, including budgeting, billing, and insurance claims processing.
- Boosted practice growth through development of marketing initiatives and community outreach efforts.
- Fostered positive work culture by promoting open communication, teamwork, and professional development opportunities among staff members.
- Negotiated contracts with vendors for cost-effective procurement of medical supplies and equipment.
- Ensured compliance with industry regulations and best practices to maintain safe and efficient work environment.
- Increased staff productivity by providing training, guidance, and performance evaluations.
- Established strong relationships with referral sources to increase patient volume at practice consistently over time.
- Identified areas for cost reduction by conducting regular audits of operational expenses.
- Handled human resources tasks such as hiring, onboarding, payroll management, and employee relations issues resolution.
- Collaborated with physicians to develop strategic plans for expanding scope of services offered by practice.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Supervised team of 10 office personnel.
- Oversaw accounting, budgeting, and financial reporting.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Influenced company culture by promoting core values like integrity, accountability, innovation, teamwork, and excellence throughout daily operations.
- Managed financial, operational and human resources to optimize business performance.
Education
Bachelor of Arts - Social Work
Georgian Court University
Lakewood, NJBoard Certified Health/Wellness Coach - Health And Wellness Coaching
The Institute For Integrative Nutrition
New York, NY12.2012
Skills
- Coaching
- Nutritional knowledge
- Holistic Wellness Approach
- Physical Fitness Expertise
- Behavior Modification Techniques
- Motivational Interviewing
- Collaborative Teamwork
- Goal Setting Abilities
- Conflict Resolution Strategies
- Active listening techniques
- Public speaking abilities
- HIPAA compliant
- Multicultural Sensitivity
Certification
- Cornell University, Plant Based Nutrition Certificate, T. Colin Campbell Center for Nutrition Studies
- Cornell University, Diseases of Affluence Certificate/Heart Disease and Lifestyle
- The Institute for Integrative Nutrition, Gut Health Certificate
- The Institute for Integrative Nutrition, Hormone Health Certificate
- The Institute for Integrative Nutrition, Coaching Intensive Practicum 2 Certificate
- The Institute for Integrative Nutrition, Whole Person Health Certificate
- Harvard Medical School, CHEF, Culinary Coaching
- National Board-Certified Health & Wellness Coach, NBC-HWC
- Van Dyke Hospice, Community Medical Center, Hospice/Bereavement Counseling Certificate
- CASA Court Appointed Surrogate Advocate
Personal Information
Title: Practice Administrator/COO
Timeline
National Board-Certified Health Coach
Empowering You Health and Wellness Coaching
01.2012 - Current
Practice Administrator/COO
Pain Institute of Central Jersey & Neurology
01.2001 - 05.2022
Bachelor of Arts - Social Work
Georgian Court University
Board Certified Health/Wellness Coach - Health And Wellness Coaching
The Institute For Integrative Nutrition
- Cornell University, Plant Based Nutrition Certificate, T. Colin Campbell Center for Nutrition Studies
- Cornell University, Diseases of Affluence Certificate/Heart Disease and Lifestyle
- The Institute for Integrative Nutrition, Gut Health Certificate
- The Institute for Integrative Nutrition, Hormone Health Certificate
- The Institute for Integrative Nutrition, Coaching Intensive Practicum 2 Certificate
- The Institute for Integrative Nutrition, Whole Person Health Certificate
- Harvard Medical School, CHEF, Culinary Coaching
- National Board-Certified Health & Wellness Coach, NBC-HWC
- Van Dyke Hospice, Community Medical Center, Hospice/Bereavement Counseling Certificate
- CASA Court Appointed Surrogate Advocate
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