Maria Augustine-Baxter
Educator
Dallas,PA
Summary
Dynamic and dedicated professional with a proven track record at Dallas School District, excelling in student/customer service and conflict resolution. Successfully curated diverse library collections and streamlined cataloging processes, enhancing student access to resources. Strong problem solver and collaborator, committed to fostering a welcoming environment and promoting critical thinking skills. Communicative and resourceful with aptitude for organization.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
35
35
years of professional experience
1
1
Certification
Work History
High School Librarian and Teacher
Dallas School District
09.1986 - 05.2021
- Curated diverse library collections to meet the needs of students and faculty across various subjects.
- Led initiatives to streamline cataloging processes, significantly reducing wait times for new materials availability.
- Trained student assistants in proper library procedures, enhancing their professional development while improving overall service quality.
- Managed budgets effectively, ensuring adequate funding for new materials, equipment upgrades, and special programs.
- Cultivated a welcoming learning environment by maintaining an organized, clean, and visually appealing space.
- Collaborated with teachers to develop interdisciplinary projects that fostered critical thinking and problem-solving skills.
- Catalogued and organized books, materials and other documents for proper library management.
- Trained and supervised library staff, volunteers and other personnel.
- Maintained library databases to support accuracy and availability in circulation systems.
- Implemented digital resource systems, improving access to e-books and online databases for research purposes.
- Collaborated with educators to integrate information literacy into curriculum, promoting critical thinking skills among students.
- Trained and mentored staff on library management software, enhancing operational efficiency and user experience.
- Adapted quickly to changes in educational technology trends by continually updating personal knowledge and skills through professional development opportunities.
- Contributed positively to the overall academic climate by serving on various committees and participating in school-wide events that promoted a spirit of collaboration and community engagement.
- Enhanced student research skills by instructing in the use of library resources and technology.
- Researched, planned, and set up attractive and informative library exhibits.
- Instructed students on research techniques and use of online resources.
Sales Associate
Bon Ton Stores
10.2017 - 08.2018
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Processed sales transactions accurately using point-of-sale systems.
- Assisted in inventory management, ensuring stock levels met customer demand.
- Trained new sales associates on product knowledge and customer engagement techniques.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
Education
Master of Science - Library And Information Science
Bachelor of Science - Library And Information Science
Skills
- Customer service excellence
- Conflict resolution skills
- Recordkeeping skills
- Professional and mature
- Strong problem solver
- Filing and data archiving
- Teamwork and collaboration
- Multitasking capacity
Affiliations
Pennsylvania Association of Notaries
Pennsylvania State Education Association
National Education Association
Certification
In process of applying for Notary certification