Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria Avalos

13202 Hoover St SPC 28 Westminster,CA

Summary

Driven leader with proven expertise in customer engagement and inventory control, honed across roles from Beauty Advisor at Sally's Beauty Supply to Store Manager. Excelled in fostering team collaboration and enhancing customer service, achieving significant sales targets. Skilled in organization and multitasking, adept at driving results through innovative strategies and effective communication.

Overview

5
5
years of professional experience

Work History

Beauty Advisor

Sally's Beauty Supply
02.2024 - Current
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
  • Maintained counter and display areas for cleanliness and organization.

Head Cashier

Superior Grocers
03.2023 - 05.2024
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Educated employees on register use, merchandising, and customer service.
  • Assisted customers by answering questions and fulfilling requests.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Led cashiers and associates in providing thoughtful customer service.
  • Processed both cash and card purchases and returns.
  • Contributed to store promotions by informing customers of available discounts or special offers at checkout.

Store Manager

Droza Autopartes Y Accesorios
11.2019 - 12.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.

Education

Programmer Analyst -

Universidad De Colima
Colima,México
06.2016

Skills

  • Customer Service
  • Organization and Multitasking
  • Team Collaboration
  • Customer Engagement
  • Flexibility and Adaptability
  • Retail experience
  • Customer Consultation
  • Skincare consultation
  • Makeup Application Techniques
  • Inventory Control
  • Problem-solving
  • Leadership
  • Computer skills
  • Communication skills

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Beauty Advisor

Sally's Beauty Supply
02.2024 - Current

Head Cashier

Superior Grocers
03.2023 - 05.2024

Store Manager

Droza Autopartes Y Accesorios
11.2019 - 12.2022

Programmer Analyst -

Universidad De Colima

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Maria Avalos