Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Maria Avalos

Desert Hot Springs,CA

Summary

With a proven track record at IHSS and Integrated Building Services, I excel in compassionate client care and efficient housekeeping management. My expertise includes CPR/AED certification and fostering social interactions, significantly enhancing client satisfaction and operational standards. Skilled in multitasking and problem-solving, I adeptly balance client needs with high-quality service delivery.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Elderly Caregiver

IHSS
10.2023 - Current
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted disabled clients to support independence and well-being.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
  • Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
  • Coordinated closely with family members on updates regarding their loved one''s condition while respecting privacy.
  • Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.
  • Ensured timely completion of errands for clients, including grocery shopping, appointments, and personal affairs management.
  • Provided transportation services for clients to attend medical appointments or engage in community activities safely.
  • Promoted independence among elderly clients by teaching them new skills or assisting them in relearning old ones as needed.
  • Facilitated social interactions among senior residents through group activities, events, and outings.

Housekeeping Supervisor

Integrated Building Services
04.2014 - 10.2017
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Worked with front desk to respond promptly to all guest requests.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
  • Completed schedules, shift reports, and other business documentation.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
  • Adapted quickly to changing priorities or emergencies in order to maintain seamless daily operations without compromising guest experience or satisfaction.

Education

Health Science Degree - Nursing

College of The Desert
Palm Desert, CA
12-2026

High School Diploma -

Coachella Valley Adult High School
Coachella, CA
12-2022

Skills

  • Housekeeping
  • First aid and safety
  • End of life care
  • Client documentation
  • Social interaction
  • Alzheimer's support
  • Medical appointment coordination
  • Client safety and first aid
  • Compassionate client care
  • Housekeeping Duties
  • Certified in CPR/AED
  • Errands

Certification

  • CPR/AED Certification
  • [State] Driver's License
  • Child Development Associate (CDA) Certificate

Languages

English
Native or Bilingual

Timeline

Elderly Caregiver

IHSS
10.2023 - Current

Housekeeping Supervisor

Integrated Building Services
04.2014 - 10.2017

Health Science Degree - Nursing

College of The Desert

High School Diploma -

Coachella Valley Adult High School

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Maria Avalos