Dedicated professional with a solid background in customer service and team collaboration. Expertise in employee training and process improvement, contributing to a productive work environment and high customer satisfaction rates.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Production Associate
BMW Manufacturing
Greer, sc
04.2023 - 11.2025
Adhered to safety protocols, ensuring a secure working environment for team members.
Conducted inspections of finished products for quality assurance and compliance with standards, contributing to overall product reliability.
Trained new employees on proper use of machinery, safety protocols, and quality control procedures.
Operated hand and power tools for various tasks to perform operational and routine tasks.
Kept work area clean and organized, facilitating efficient workflows and enhancing team productivity.
Retail Sales Associate
american beauty outlet
Gaffney, South Carolina
01.2017 - 02.2018
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Assisted customers in selecting beauty products based on preferences.
Handled customer inquiries and resolved issues in a timely manner.
Addressed customer complaints promptly to maintain satisfaction and loyalty.
Collaborated with team members to achieve daily sales goals and promotions.
Maintained an organized and visually appealing sales floor display.
Stocked shelves with new merchandise while ensuring proper inventory levels.