Maria Aviles
Cudahy,CA
Summary
Personable Administrator offers calendar and personnel management expertise coupled with outstanding communication and multitasking abilities. Proactive and independent professional commended for consistently resolving employee challenges with innovative solutions. Flexible and adaptable to changing priorities. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Proven skills in collaborating with vendors, end customers and team members to achieve targets. Adept at organizing workloads and validating supplies, working with vendors to resolve supply issues and providing technical support and problem-solving expertise to customers. Excellent multitasker and planner.
Overview
23
23
years of professional experience
Work History
Compliance Clerk
AJR Trucking
Compton
01.2023 - Current
- Reviews driver qualification files in accordance with required standards for approval Compiles and maintains proper driver qualification file
- Produces and maintains daily reports
- Frequent database entry for status changes and employment
- Support Department of Transportation compliance activities
- Enhance the company's positive image and provide exceptional customer service to associates and customers
- Strict adherence to the applicable federal, state, local laws and company policies.
Production Planner/Scheduler
Camino real kitchen
10.2022 - 12.2022
- (Citi staff)
- Responsible for Production Planning and Scheduling
- Generate and maintain weekly production plan and adjust accordingly to meet the risk of production shortages
- Entering new materials, finished goods and with part numbers into Navision System
- For planning production of finished goods and components needed
- Assist Sales Department with inventory levels based on forecasts, Sales orders and Safety stock with minimum waste
- Analysis production sequence specifications and plan capacity data
- Performs calculations to determine machine time requirements
- Determine status of scheduled jobs and alters schedules to meet unforeseen conditions.
Clerk II
Estes Express Lines
La Mirada
07.2020 - 09.2022
- Answer telephones with a heavy call volume and direct calls with accuracy
- Responsible for checking in drivers
- Enter delivery manifest data into the computer system
- Conduct imaging and scanning of bills of lading and other documents
- Identify freight bills requiring special delivery instructions
- Responsible for the distribution of bills of Lading
- Enter data into the dispatch system or AS400
- Work with driver handhelds
- Contact customers and coordinate delivery times and schedule appointments for freight delivery.
Office Clerk
Old Dominion Freight Line
Carson
09.2017 - 06.2020
- Provide administrative support and assistance to supervisors, drivers and other service center personnel to ensure high levels of productively and smooth operations
- Prepare and maintain daily paperwork to move freight including DOT files to ensure confidentiality, accuracy and timeliness
- Prepare a variety of documents and reports using AS400 and SAP to ensure accurate and timely customer service
- Answer phones and provide exceptional customer service to internal and external customers including answering general questions, providing rate quotes, delivery information and routing calls to the appropriate areas if needed.
Customer Service Supervisor
Noble Distribution System
Long Beach, CA
02.2001 - 07.2007
- Developed policies and procedures for handling incoming calls, emails, complaints, returns, refunds.
- Assisted customers with product inquiries and resolving complaints promptly and professionally.
- Ensured all customer inquiries were handled in accordance with company standards and regulations
- Organized and managed the inventory of all incoming and outgoing shipments.
- Developed and maintained relationships with vendors to ensure timely delivery of materials.
- Created detailed reports on logistics operations, including cost analysis, shipment tracking, and performance metrics.
- Analyzed customer orders to determine optimal shipping routes and methods.
- Coordinated and monitored the transportation of goods between warehouses, customers, vendors, and other locations.
- Ensured that all shipments met international regulations for customs clearance.
- Supervised warehouse personnel in loading and unloading cargo containers or trucks.
- Resolved any discrepancies related to product quality or quantity issues upon delivery.
- Maintained accurate records of all deliveries using automated systems or manual documents.
- Processed invoices for payment in a timely manner according to established procedures.
Education
Bachelor's Degree in Business Administration and Science -
California State University
Skills
- ERP Systems
- Production Planning
- Procurement
- SAP
- Accounts Receivable
- Purchasing
- Supply Chain
- Forecasting
- Accounting
- Process Improvement
- Compliance Monitoring
- Documentation Review
- Safety Compliance
- Investigative reporting
- Public Safety
- Inventory Restocking
- Warehousing and delivery
- Overseeing deliveries
- Coordinating transportation
- Materials Handling
- Updating logs
- Inspecting goods
- Tracking inventory levels and orders
- Resolving Problems
- Shipment Receiving
- Distribution Management
- Customs Compliance
- Product storage
- Transportation Planning
- Basic accounting
- Microsoft Office expertise
- Scheduling appointments
- Spreadsheet development
- Bookkeeping
- Switchboard Operation
- Records Maintenance
- Scheduling
- Data Entry
- Document Editing
- Invoice Processing
- Microsoft Office
Timeline
Compliance Clerk
AJR Trucking
01.2023 - Current
Production Planner/Scheduler
Camino real kitchen
10.2022 - 12.2022
Clerk II
Estes Express Lines
07.2020 - 09.2022
Office Clerk
Old Dominion Freight Line
09.2017 - 06.2020
Customer Service Supervisor
Noble Distribution System
02.2001 - 07.2007
Bachelor's Degree in Business Administration and Science -
California State University
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