Maria Ayala
Fernley,NV
Summary
Accurate fulfillment and office support professional experienced in order picking, packing, inventory checks, and customer service. Bilingual English–Spanish and proficient in Microsoft Office for task coordination. Focus on timely execution, effective communication, and achievement of daily performance metrics.
Overview
12
12
years of professional experience
Work History
Fulfillment Specialist
Chewy Fulfillment
Reno, NV
06.2026 - 06.2026
- Picked customer orders using handheld scanners to ensure timely fulfillment at Chewy.
- Verified order accuracy against the warehouse management system to maintain quality standards.
- Completed orders efficiently, consistently meeting daily fulfillment objectives.
- Packed shipments carefully to support Chewy quality standards.
- Supported team members in completing picking and packing duties with picking, packing, and shipping tasks.
- Verified picked items by entering product codes into the system by entering codes into the system.
- Followed safety procedures during busy fulfillment operations.
Scheduling Manager
YouCallMD
Las Vegas, NV
01.2015 - 06.2026
- Supervised clerical staff and facilitated training and orientation for new employees to enhance team efficiency.
- Improved message delivery to hospital facilities and office contacts using YouCallMD platform.
- Sent messages to hospital facilities and office contacts through the YouCallMD platform.
- Operated office equipment, including fax machines, copiers, and phone systems, to ensure smooth daily operations.
- Used computers for spreadsheets, word processing, database updates, and other office applications.
- Answered telephones, gathered caller details, took messages, and routed calls to the correct staff.
- Greeted callers and directed inquiries to appropriate personnel, while improving visitor service experience.
- Produced copies of documents using a high-capacity copier.
Dental Front Office
Absolute Dental
Las Vegas, NV
06.2022 - 10.2022
- Greeted patients and visitors with friendly, professional service.
- Checked in patients following office procedures while verifying and updating patient information.
- Collected payments and processed insurance claims.
- Communicated with insurance companies to verify coverage details and clarify payment plans for patient access to needed treatment.
- Maintained welcoming reception area and organized patient education materials.
- Completed clerical tasks such as copying, faxing, filing, and emailing.
- Entered patient treatment plans into records.
Server
Superior Event Services
Las Vegas, NV
03.2014 - 01.2015
- Monitor food distribution, ensuring that meals are delivered to the correct recipients.
- Arranged food servings on plates or trays according to orders to ensure accurate delivery.
- Restocked service stations with essential items like ice, napkins, and utensils to ensure efficient operations. with items such as ice, napkins or utensils.
- Cleaned and sterilized dishes, kitchen utensils, and equipment to maintain hygiene standards.
- Collected and stacked trays for efficient return to kitchen after meals.
Education
High School Diploma -
Eldorado High School
Las Vegas, NV06-2010
Skills
- Warehouse operations
- Order fulfillment
- Inventory management
- Bilingual English/Spanish
- Microsoft Office proficiency
- 50 WPM
- Customer service
- Team management
Timeline
Fulfillment Specialist
Chewy Fulfillment
06.2026 - 06.2026
Dental Front Office
Absolute Dental
06.2022 - 10.2022
Scheduling Manager
YouCallMD
01.2015 - 06.2026
Server
Superior Event Services
03.2014 - 01.2015
High School Diploma -
Eldorado High School