Maria Ayala
Kissimmee,FL
Summary
Hardworking employee enthusiastic about learning. field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
12
12
years of professional experience
Work History
Driver
Uber
08.2022 - Current
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Increased customer loyalty with excellent communication skills and a professional demeanor.
- Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
Delivery Driver
Same Day Delivery Amazon
02.2018 - 06.2021
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Order Reciver
Premio Foods
03.2012 - 11.2016
- Increased efficiency in the receiving process by implementing new inventory management systems.
- Reduced errors in received shipments by conducting thorough inspections and ensuring accurate documentation.
- Improved communication with suppliers, resulting in better coordination of incoming shipments.
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Ensured timely processing of incoming shipments to minimize stock shortages and improve customer satisfaction.
- Streamlined the unloading process, reducing time spent on manual labor tasks.
- Trained new employees on receiving procedures, improving overall team performance.
- Managed inventory levels effectively through accurate data entry and record-keeping practices.
Education
High School Diploma -
Passaic High School
Passaic, NJ06.2011
Skills
- Revenue Generation
- Passenger transportation
- Commercial driving
- Order picking and processing
- Problem-Solving
- Shipping and packaging
- Heavy Lifting
- Customer Service
Timeline
Driver
Uber
08.2022 - Current
Delivery Driver
Same Day Delivery Amazon
02.2018 - 06.2021
Order Reciver
Premio Foods
03.2012 - 11.2016
High School Diploma -
Passaic High School