Maria Ayala
Fort Myers,FL
Summary
Thorough Medical Assistant/ Quality Coordinator with 12-year track record of performing accurate audits, inspections and evaluations of products and processes. Smart analytical thinker adhering to all standards and regulations. Flexible and responsible to lift over 50 pounds. Insightful medical assisting with 13 years of experience. Reviews and updates production processes to increase consistency, minimize waste and capitalize on latest technological developments. Systematic problem solver in pursuit of boundless progress.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Quality Coordinator
WellMed/ United Health Group
06.2023 - 01.2024
- Ensuring compliance with current regulations
- Monitoring and reporting on all activities, processes, and procedures
- Develop metrics for quality assurance performance through the construction process and report finding to upper management
- Perform related functions related to the outreach, collection and accurate data entering of medical records and service data
- Coordinate, complete and update management on all HEDIS processes and results
- Organize and maintain a plan of action to improve HEDIS scores.
Medical Data Entry Clerk
Parise Preferred Podiatry
06.2022 - 06.2023
- Collect and organize patients' medical records
- Ensure accuracy and completeness of records
- Manage requests for medical records
- Input information into electronic health records system
- Follow privacy regulations when handling medical records
- Retrieve and file records as needed
- Assist healthcare professionals with accessing patient information
- Review records for quality assurance purposes.
Medical Records Clerk
Physicians Primary Care of SWFL
01.2021 - 06.2021
- Scan documents into electronic medical records systems
- Assisting with the release of information requests
- Ensuring all medical records are complete, accurate, and up to date
- Assisting with the development and implementation of medical record policies and procedures.
Registered Medical Assistant
Physicians Primary Care
01.2012 - 01.2019
- Assisted MD - as well as PA and ARNP team - in ensuring optimal patient care and smooth daily functioning of office
- Efficiently handled administrative duties, such as answering phones, scheduling appointments, maintaining medical records and patient processing
- Efficiency allowed doctors and nursing staff to focus on the health concerns of their patients
- Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing injections and various non-invasive procedures, including EKGs, immunoassays, chemistry analysis
- Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment.
Education
Medical Administrative Billing and Coding -
Keiser University
10.2020
Registered Medical Assistant - RMA Certified 6/15/2024- 7/1/2027
Southwest Florida College
01.2011
Skills
Training and Development
Preventive Actions
Customer Satisfaction
Change Control Procedures
Medical Terminology
Immunization Administration
HIPAA Compliance
Laboratory Specimen Collection
Clinical Documentation
Anatomy and Physiology Knowledge
Certification
Certified in First Aid CPR
Languages
Spanish
Native or Bilingual
Timeline
Quality Coordinator
WellMed/ United Health Group
06.2023 - 01.2024
Medical Data Entry Clerk
Parise Preferred Podiatry
06.2022 - 06.2023
Medical Records Clerk
Physicians Primary Care of SWFL
01.2021 - 06.2021
Registered Medical Assistant
Physicians Primary Care
01.2012 - 01.2019
Medical Administrative Billing and Coding -
Keiser University
Registered Medical Assistant - RMA Certified 6/15/2024- 7/1/2027
Southwest Florida College
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