Maria Ayala
Houston,TX
Summary
Customer service and sanitation practices, notably at McDonald's Restaurant. Skilled in adapting to new protocols and enhancing sales through promotional strategies. Excelled in maintaining high cleanliness standards and inventory management, contributing to efficient operations. Demonstrates exceptional order taking abilities and a commitment to customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Smoothie Depot
Jackie Rivera
04.2024 - 08.2024
- Assisted in inventory management, ensuring adequate stock levels of ingredients and supplies.
- Ensured proper rotation of perishable ingredients to minimize waste while maintaining freshness for consumption.
- Adapted quickly to changes in protocols or recipes based on feedback from management or customers.
- Participated in ongoing training to stay current on industry trends and best practices for smoothie making techniques.
- Improved sales by promoting seasonal and specialty smoothie offerings to customers.
MCDONAL'S
McDonald's Restaurant
02.2023 - 02.2024
- Proven ability to be fast and satisfy the customers with their orders.
FAC CLEANING
FAC CLEANING COMPANY
01.2023 - 02.2024
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Provided assistance to other staff members with cleaning of difficult areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Education
Bachelor of Business - Business Administration/Law
HCC
HCC CENTRAL06.2026
High School Diploma -
Yates High School
Houston, TX06.2024
Skills
- Order Taking
- Product restockingh
- Sanitation Practices
- Cleanliness
- Sales
- Customer Assistance
- Customer Service
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Completed manager training progra
Certification
logistics certification
Food handler certification
High school certification
Reading and Writing, Boxing, Gym, Work.
I love reading and writing, my happy and safe place is the library, I love peace .
I also like Adrenaline that's one of the reasons why I started going to the boxing gym and also the regular gym, I like to keep/ maintain myself in shape and healthy.
I like to work because it keeps me busy in a productive way.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Smoothie Depot
Jackie Rivera
04.2024 - 08.2024
MCDONAL'S
McDonald's Restaurant
02.2023 - 02.2024
FAC CLEANING
FAC CLEANING COMPANY
01.2023 - 02.2024
Bachelor of Business - Business Administration/Law
HCC
High School Diploma -
Yates High School