Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Greater Cleveland Auto Dealers Association
08.2002 - 02.2009
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Used advanced software to prepare documents, reports, and presentations.
Organized and coordinated conferences and monthly meetings.
Updated and maintained confidential databases and records.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Scheduled appointments and handled calenders for senior leadership.
Education
Interior Design
Cleveland State University
Cleveland, OH
High School Diploma -
Brecksville-Broadview Heights High School
Broadview Heights, OH
06.2001
Skills
Policy and procedure modification
Research
Payroll Administration
Fluent in Spanish
Tech-Savvy
Customer and client relations
Appointment Scheduling
Filing
Multi-Line Phone Systems
Microsoft Excel
Social media knowledge
Conference planning
Database entry
Database Maintenance
Scheduling
Administrative Support
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Greater Cleveland Auto Dealers Association
08.2002 - 02.2009
Interior Design
Cleveland State University
High School Diploma -
Brecksville-Broadview Heights High School
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