Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
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Maria Bakhtiaryan

Glendale,CA

Summary

Dynamic professional with a proven track record in sales and HR, notably at Je-Ar Building LLC. Excelled in relationship building and retail merchandising, driving team success and enhancing customer satisfaction. Skilled in fraud detection and adept at fostering customer loyalty through outstanding service. Achieved significant improvements in sales and employee relations by leveraging expertise in conflict resolution and sales strategies.

Overview

15
15
years of professional experience

Work History

Sales Associate

Satyr Group LLC
Glendale, CA
08.2022 - 11.2024
  • Upsold additional items based on customer interests and needs.
  • Processed credit card transactions quickly and securely.
  • Collected payments and provided accurate change.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Sold various products by explaining unique features and educating customers on proper application or usage.

Sales Manager

PATI Apparel Boutique
Yerevan, Armenia
03.2016 - 04.2021
  • Maintained inventory levels, ensuring stock availability while minimizing excess.
  • Analyzed customer feedback to identify areas of improvement for the sales team.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Built talented and successful team that increased department sales.

HR Associate

Je-Ar Building LLC
Yerevan, Armenia
07.2009 - 01.2016
  • Prepared materials and reports for compliance audits.
  • Managed employee relations issues such as grievances, disciplinary action, conflict resolution.
  • Organized and attended hiring events and participated in job fairs to network with potential candidates.

Education

Associate of Arts - Fortepiano

Romanos Melikyan Musical College
Yerevan, Armenia
06-1993

Skills

  • Friendly and outgoing
  • Retail merchandising expertise
  • Sales expertise
  • Relationship building
  • Customer service
  • Fraud detection
  • Reliable and punctual

Accomplishments

  • Multiple musical competition winner
  • Awarded concertmaster of Riga, Latvia
  • Licensed concertmaster by Armenian Musical Association

Languages

English
Limited
Russian
Native/ Bilingual
Armenian
Native/ Bilingual

References

References available upon request.

Timeline

Sales Associate

Satyr Group LLC
08.2022 - 11.2024

Sales Manager

PATI Apparel Boutique
03.2016 - 04.2021

HR Associate

Je-Ar Building LLC
07.2009 - 01.2016

Associate of Arts - Fortepiano

Romanos Melikyan Musical College
Maria Bakhtiaryan