Overview
Work History
Education
Skills
Additional Information
Timeline
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Maria Bannister

Columbia,MO

Overview

7
7
years of professional experience

Work History

Assistant Banking Center Manager

U.S. Bank, University Of Missouri On-Site Location
05.2014 - 02.2016
  • Managed sales, customer service, operations, and scheduling for banking center
  • Interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Served as liaison between bank and University of Missouri Student Center Directors of Operation to ensure banking center met the needs of the University students, faculty, and staff
  • Created presentations and taught monthly financial wellness seminars to students on various topics including budgeting, credit scores, borrowing money, and first-time home buying process
  • Organized and executed events for student orientations at which our team accurately opened large quantities of accounts, sometimes in excess of one hundred accounts per day
  • Conducted outbound marketing to grow the business

Teller Supervisor

Landmark Bank
01.2014 - 05.2014
  • Managed a team of tellers at the banking center with the highest transaction volume
  • Ensured team offered impeccable customer service including personalized notes and calls
  • Promoted bank's products and services by consistently cross-selling to customers
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

Banking Center Manager

SunBank
11.2008 - 01.2014
  • Successfully managed personnel, sales, customer service and operational components
  • Consistently exceeded team and individual monthly sales goals with integrity
  • Coached diverse team to identify customer needs and cross-sell appropriately
  • Easily adapted to policy and procedure changes on a regular basis
  • Hired, coached, and motivated team to achieve goals with minimal operational errors

Education

High School Diploma - General Studies

North High School
Phoenix, AZ
05.2007

Skills

  • Bilingual- English and Spanish
  • Team Leadership
  • Attention to detail and organization
  • Operational Excellence
  • Customer Experience Management
  • Sales and Marketing

Additional Information

2/2016-Present


I took a career break to be the primary care taker of my children. During this time, I continued to focus on maintaining and enhancing my skill set. I stayed up to date with new technology, financial and operational procedures and enrolled in various online courses to ensure that I remained up to date with my career goals. I also gained organization, multi-tasking and problem resolution skills that will make me a better professional.


Timeline

Assistant Banking Center Manager

U.S. Bank, University Of Missouri On-Site Location
05.2014 - 02.2016

Teller Supervisor

Landmark Bank
01.2014 - 05.2014

Banking Center Manager

SunBank
11.2008 - 01.2014

High School Diploma - General Studies

North High School

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Maria Bannister