Maria Barbella

• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
• Recognized by management for providing exceptional customer service.

• Worked with cross-functional teams to achieve goals.
• Conducted testing of software and systems to ensure quality and reliability.
• Completed day-to-day duties accurately and efficiently.
• Worked effectively in team environments to make the workplace more productive.

• Enhanced customer satisfaction through the development of a customer service excellence program.
• Ensured compliance with all applicable laws, regulations, industry standards.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Evaluated individual and team business performance and identified opportunities for improvement.
• Maintained up-to-date records of employee attendance, payroll information, vacation requests.
• Established processes to ensure efficient workflow throughout the organization.
• Analyzed market trends and competitor activity to inform business strategy.
• Proposed or approved modifications to project plans.
• Resolved customer complaints and issues promptly, maintaining a positive brand image.
• Streamlined communication channels, improving information flow and decision-making speed.

• Worked effectively in team environments to make the workplace more productive.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Managed household errands and other essential duties.
• Identified needs of customers promptly and efficiently.
• Completed day-to-day duties accurately and efficiently.

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