Maria Basile
Irvine,CA
Summary
Highly motivated human service professional with a desire to take on new challenges. Over two years of experience providing trauma-informed case management to a diverse population. Proven track record of managing administrative tasks efficiently and inputting data. Eager to contribute to team success through hard work, dependability, and utilizing client-centered practices.
Overview
4
4
years of professional experience
Work History
Student Support Services Leader
The Wooden Floor
Santa Ana, California
03.2025 - 07.2025
- Supervise attentively, and help maintain a safe and positive environment in dressing rooms, the Education Center, and other student-centered areas.
- Help connect students with academic, college, and career resources by guiding them to the right support staff or materials
- Support student supervision and logistics during field trips, workshops, and performances
Housing Solutions Supervisor
Mercy House
11.2023 - 08.2024
- Supervise 5-7 Housing Solutions Case Managers, encouraging high performance
- Conduct quarterly quality control of case files to ensure accuracy and timeliness.
- Train and mentor new Case Managers
- Utilize crisis prevention and intervention techniques
- Support data collection systems as required
Housing Solutions Case Manager
Mercy House
02.2023 - 11.2023
- Manage a caseload of individuals and families; meet at least twice monthly to develop emergency and housing support plans
- Facilitate client engagement in credit counseling, job search, financial literacy, and computer training
- Apply harm reduction, crisis prevention, motivational interviewing, and harm reduction strategies
- Refer clients to community resources and facilitate social/recreational engagement
- Make necessary reports to APS and CPS
Housing Solutions Case Manager
Mercy House
06.2021 - 04.2022
- Manage a caseload of individuals and families; meet at least twice monthly to develop emergency and housing support plans
- Facilitate client engagement in credit counseling, job search, financial literacy, and computer training
- Apply harm reduction, crisis prevention, motivational interviewing, and harm reduction strategies
- Refer clients to community resources and facilitate social/recreational engagement
- Make necessary reports to APS and CPS
Education
B.A - SOCIOLOGY, HUMAN SERVICES
California University of Fullerton
Fullerton, CA05.2021
Skills
- Crisis Intervention techniques
- Organizational skills
- Bilingual
- Verbal and written communication
- Case management
Timeline
Student Support Services Leader
The Wooden Floor
03.2025 - 07.2025
Housing Solutions Supervisor
Mercy House
11.2023 - 08.2024
Housing Solutions Case Manager
Mercy House
02.2023 - 11.2023
Housing Solutions Case Manager
Mercy House
06.2021 - 04.2022
B.A - SOCIOLOGY, HUMAN SERVICES
California University of Fullerton
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